skip to content

These instructions are intended for configuring the UIS VPN for macOS 10.15 and later

Older OS Versions

The ACN VPN service is not supported on versions of macOS older than macOS Mojave (10.15). Please consider upgrading the operating system to a supported version. For more information please contact UIS Service Desk

Create a Network Access Token

  1. Visit the UIS Network Access Tokens site.
  2. Create a Network Access Token for using the VPN on your device, and keep the window/tab open in readiness for when you'll need to refer to the username and password.


Install and configure the VPN

  1. Download the VPN Configuration profile.
  2. Find the downloaded profile in your Downloads folder and double-click it to open it
  3. Open System Preferences and choose the Profiles pane
  4. Review the downloaded profile then click Install.


  5. Authenticate via TouchID or enter your password to install the profile.

6. Select View > Network from the menu bar in System Preferences

7. From your network list choose: Cambridge VPN.


​​​8. Fill in your Network Access Token username and password in the Account name and Password boxes. Tip: we recommend typing them in manually and not copying and pasting, because this can sometimes lead to extra spaces being added.

9. Click Apply to finish the installation.

10. Tick Show VPN status in menu bar

11. Quit System Preferences


Using the VPN connection

To start the VPN connection, either choose:

  • Connect University Information Services VPN from the VPN menu bar item
  • or Connect from the interface in the Networks System Preference.

When you have finished using the VPN, choose Disconnect from either of the locations listed above.

Removing the VPN

  1. Open System Preferences and choose Profiles.
  2. Select the University Information Services profile and click -
  3. Authenticate with an admin username and password when prompted.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Change to Raven login screen from Tuesday 14 February

26 January 2023

New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

Changes to Microsoft Stream video sharing from Tues 07 Feb

26 January 2023

26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

Institutional File Storage (IFS) service release new features to Self-Service Gateway

18 January 2023

18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...