There is information available about Raven elsewhere, most of which is written for users. Webmasters and other specialists will want to know about technical aspects of employing Raven.
IT Help and Support
There is information available about Raven elsewhere, most of which is written for users. Webmasters and other specialists will want to know about technical aspects of employing Raven.
Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
DS-Print: Resolved - difficulties purchasing Common Balance credit
22 November 2022
The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.
Exchange Online first contact safety tip enabled
18 November 2022
We enabled a feature in Exchange Online on 11 November to help prevent phishing attacks. A ‘first contact’ safety tip is displayed when you receive an email from someone you don’t usually receive messages from. The tip displays the sender's full email address for a visual verification and a ‘Learn why’ link to a ‘protect...
UIS support data networking and managed services for institute’s sustainable retrofit
16 November 2022
The Cambridge Institute for Sustainability Leadership has moved from their old offices that were spread around the city into the recently refurbished Entopia Building. The move puts all the Cambridge-based CISL staff and partners under one roof for the first time in the institute’s history. The Entopia Building is also...
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