There is information available about Raven elsewhere, most of which is written for users. Webmasters and other specialists will want to know about technical aspects of employing Raven.
IT Help and Support
There is information available about Raven elsewhere, most of which is written for users. Webmasters and other specialists will want to know about technical aspects of employing Raven.
MFA support team Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223 7)67999 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Beware fake NHS 'Covid vaccine passport' emails
3 August 2021
We’re aware that University email accounts are currently receiving phishing emails that appear to be from the NHS encouraging people to apply for a ‘Covid vaccine passport’ or mentioning other Covid-related issues. What to do if you are suspicious of an email Don’t click on the email or any of the links. Follow the advice...
New digital certificate service launched
30 July 2021
We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...
Moodle maintenance Tuesday 3 August 07:00-09:00
28 July 2021
The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...
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