There is information available about Raven elsewhere, most of which is written for users. Webmasters and other specialists will want to know about technical aspects of employing Raven.
IT Help and Support
There is information available about Raven elsewhere, most of which is written for users. Webmasters and other specialists will want to know about technical aspects of employing Raven.
MFA support team Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223 7)67999 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00
16 September 2021
The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...
Mailing list migrations from Mailman to Sympa
31 August 2021
We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...
Managed Zone Service closedown and migration to Mythic Beasts
24 August 2021
The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...
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