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IT Help and Support

University Information Services
 

My DS-Print, safe and secure online access to your DS-Print account. Apply credit to your Common Balance using credit or debit card. View account balances including the Common Balance. Search transaction, print, photocopy or scanning history.

My DS-Print LOGIN

Using Raven authentication safely and securely login to access your DS-Print account.
My DS-Print combines the functions of well established; 'eCredit' used to apply credit to your Common Balance, and 'DS-Print Credit' used to lookup credit on all your available balances. In Addition to combining functionality, My DS-Print provides an additional feature enabling you to view and download account history.    

 

Apply credit

 Screenshot showing My DS-Print eCredit top up

Login to My DS-Print to apply credit to your Common Balance using a credit or debit card. Information on use of eCredit and Common Balance is available here.

 

View account balances

 Screenshot showing My DS-Print balances

View institutional balances and Common Balance at My DS-Print.

  

Search account history

 Screenshot showing My DS-Print Job History Search

Search and view transaction, print, photocopy or scanning history. View as much or little history using user defined date periods, customise history view to increase or reduce levels of detail. Account history includes options to export history to downloadable files.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

Beware fake NHS 'Covid vaccine passport' emails

3 August 2021

We’re aware that University email accounts are currently receiving phishing emails that appear to be from the NHS encouraging people to apply for a ‘Covid vaccine passport’ or mentioning other Covid-related issues. What to do if you are suspicious of an email Don’t click on the email or any of the links. Follow the advice...

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...