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IT Help and Support

University Information Services
 

My DS-Print, safe and secure online access to your DS-Print account. Apply credit to your Common Balance using credit or debit card. View account balances including the Common Balance. Search transaction, print, photocopy or scanning history.

 

My DS-Print LOGIN

 

Using Raven authentication safely and securely login to access your DS-Print account.
My DS-Print combines the functions of well established; 'eCredit' used to apply credit to your Common Balance, and 'DS-Print Credit' used to lookup credit on all your available balances. In Addition to combining functionality, My DS-Print provides an additional feature enabling you to view and download account history.    

 

Apply credit

 Screenshot showing My DS-Print eCredit top up

Login to My DS-Print to apply credit to your Common Balance using a credit or debit card. Information on use of eCredit and Common Balance is available here.

 

View account balances

 Screenshot showing My DS-Print balances

View institutional balances and Common Balance at My DS-Print.

  

Search account history

 Screenshot showing My DS-Print Job History Search

Search and view transaction, print, photocopy or scanning history. View as much or little history using user defined date periods, customise history view to increase or reduce levels of detail. Account history includes options to export history to downloadable files.

Phone padded  Service status line: (01223 7)67999
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Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...