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IT Help and Support

University Information Services

Studying at Cambridge

 

How to use My DS-Print

My DS-Print, safe and secure online access to your DS-Print account. Apply credit to your Common Balance using credit or debit card. View account balances including the Common Balance. Search transaction, print, photocopy or scanning history.

My DS-Print LOGIN

Using Raven authentication safely and securely login to access your DS-Print account.
My DS-Print combines the functions of well established; 'eCredit' used to apply credit to your Common Balance, and 'DS-Print Credit' used to lookup credit on all your available balances. In Addition to combining functionality, My DS-Print provides an additional feature enabling you to view and download account history.    

 

Apply credit

 Screenshot showing My DS-Print eCredit top up

Login to My DS-Print to apply credit to your Common Balance using a credit or debit card. Information on use of eCredit and Common Balance is available here.

 

View account balances

 Screenshot showing My DS-Print balances

View institutional balances and Common Balance at My DS-Print.

  

Search account history

 Screenshot showing My DS-Print Job History Search

Search and view transaction, print, photocopy or scanning history. View as much or little history using user defined date periods, customise history view to increase or reduce levels of detail. Account history includes options to export history to downloadable files.

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

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