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IT Help and Support

University Information Services
 

My DS-Print, safe and secure online access to your DS-Print account. Apply credit to your Common Balance using credit or debit card. View account balances including the Common Balance. Search transaction, print, photocopy or scanning history.

 

My DS-Print LOGIN

 

Using Raven authentication safely and securely login to access your DS-Print account.
My DS-Print combines the functions of well established; 'eCredit' used to apply credit to your Common Balance, and 'DS-Print Credit' used to lookup credit on all your available balances. In Addition to combining functionality, My DS-Print provides an additional feature enabling you to view and download account history.    

 

Apply credit

 Screenshot showing My DS-Print eCredit top up

Login to My DS-Print to apply credit to your Common Balance using a credit or debit card. Information on use of eCredit and Common Balance is available here.

 

View account balances

 Screenshot showing My DS-Print balances

View institutional balances and Common Balance at My DS-Print.

  

Search account history

 Screenshot showing My DS-Print Job History Search

Search and view transaction, print, photocopy or scanning history. View as much or little history using user defined date periods, customise history view to increase or reduce levels of detail. Account history includes options to export history to downloadable files.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...