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IT Help and Support

University Information Services
 

My DS-Print, safe and secure online access to your DS-Print account. Apply credit to your Common Balance using credit or debit card. View account balances including the Common Balance. Search transaction, print, photocopy or scanning history.

 

My DS-Print LOGIN

 

Using Raven authentication safely and securely login to access your DS-Print account.
My DS-Print combines the functions of well established; 'eCredit' used to apply credit to your Common Balance, and 'DS-Print Credit' used to lookup credit on all your available balances. In Addition to combining functionality, My DS-Print provides an additional feature enabling you to view and download account history.    

 

Apply credit

 Screenshot showing My DS-Print eCredit top up

Login to My DS-Print to apply credit to your Common Balance using a credit or debit card. Information on use of eCredit and Common Balance is available here.

 

View account balances

 Screenshot showing My DS-Print balances

View institutional balances and Common Balance at My DS-Print.

  

Search account history

 Screenshot showing My DS-Print Job History Search

Search and view transaction, print, photocopy or scanning history. View as much or little history using user defined date periods, customise history view to increase or reduce levels of detail. Account history includes options to export history to downloadable files.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

DS-Print: Resolved - difficulties purchasing Common Balance credit

22 November 2022

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.

Exchange Online first contact safety tip enabled

18 November 2022

We enabled a feature in Exchange Online on 11 November to help prevent phishing attacks. A ‘first contact’ safety tip is displayed when you receive an email from someone you don’t usually receive messages from. The tip displays the sender's full email address for a visual verification and a ‘Learn why’ link to a ‘protect...

UIS support data networking and managed services for institute’s sustainable retrofit 

16 November 2022

The Cambridge Institute for Sustainability Leadership has moved from their old offices that were spread around the city into the recently refurbished Entopia Building. The move puts all the Cambridge-based CISL staff and partners under one roof for the first time in the institute’s history. The Entopia Building is also...