skip to content

IT Help and Support

University Information Services

You will need

  • an Android phone or tablet using Android 4.4 or later 
  • a connection to either eduroam or UniOfCam Wi-Fi
  • a Desktop Services account for authentication
  • Common Balance credit (you can't use your Local Balance with Mobility Print – for this use DS-Print for desktops and laptops)

How to install Mobility Print 

You must complete both steps of these Instructions 

Step One – Downloading and installing the app 

  1. Make sure your Android device is connected to either eduroam or UniOfCam wireless network 
  2. You must install Mobility Print app from the Google Play Store, using this unique URL.
  3. Select Install:

Step Two – Ensuring Mobility Print is on  

  1. After installing select Open:


  2. Select Tap here and check the Mobility Print Service is on:


  3. Ensure Mobility Print is On:


How to Print

  1. Open the app you want to print from.   
  2. Select print from the app’s share icon or in the app’s menu - if you can’t find the print option, check the app’s help section. Not all apps support printing.   
  3. Select Printer and choose DS-Print_FindMe   
  4. Choose the number of copies, colour and other print options.
  5. Look out for Notifications, select the Notification when authentication is required.

    At the prompt enter your CRSid and Raven password.


  6. Locate and log in to any supported Konica or Sharp printer to release your print job. 

Tip: If you select the Remember me check box, your Android device will remember your login details for for 30 days.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance on Tuesday 13 December

8 December 2022

The University Wireless Service will be undergoing maintenance between 07:30 and 09:00 on Tuesday 13 December, while we apply an urgent security software patch. We’re not anticipating any disruption to the service during this maintenance period, but it should be considered to be at risk. If you have any queries, please...

Free AWS and RONIN cloud learning/support for researchers

7 December 2022

Following the launch of the UIS-managed AWS and AWS with RONIN services for researchers, we’re now able to provide more user support: AWS ‘Office Hours’ free AWS consultancy In collaboration with Amazon, UIS has started an "Office Hours" program. An AWS Solutions Architect will be available for an hour a week to answer...

University Wireless Service maintenance 7am to 8am on Saturday 3 December

2 December 2022

The University Wireless Service will be undergoing essential maintenance at 7am to 8am on Saturday 3 December while we apply a system software patch. This is an important update to the Wireless Service controllers to improve the service. There will be an interruption to service during this period. Users may be unable to...