skip to content

IT Help and Support

University Information Services
 

Mobility Print (Common Balance only) 

Mobility print provides a convenient and simplified print method with a minimal configuration aimed at (but not limited to) Smartphones, Tablets and Laptops printing wirelessly. Mobility print is supported on a subset of MultiFunctional Devices (MFD) participating in DS-Print Service. This subset of MFDs comprises of Sharp and Konica MFDs participating in the Common Balance credit scheme and utilising FindMe printing.

Prerequisites

  • Computer running Microsoft Windows (7 or later) or Apple macOS (Yosemite or later), or Chrome OS (Chrome OS 43 or later)
  • Mobile device for Apple iPhone or iPad iOS (9.2 or later), or Android phone or tablet (4.4 or later)
  • Desktop Services account for authentication 
  • eduroam or UniOfCam wireless network connection 
  • Common Balance credit (Local Balance credit isn't supported by Mobility Print, for Local Balance, DS-Print for desktops and laptops should be used)

Releasing print jobs submitted using Mobility Print is available at the following (Common Balance) institutions (you must have credit on your Common Balance, otherwise print jobs will fail with no status feedback):

College Department

Christ's*
Clare Hall
Homerton*
Gonville & Caius
Hughes Hall
Lucy Cavendish
Newnham*
Peterhouse*
Queens'
Robinson*
Selwyn*
St. John's*
Trinity*
Trinity Hall

Archaeology
Asian & Middle Eastern Studies
Careers Service
Centre for Digital Built Britain
Chemistry
Classics
Computer Laboratory
Criminology
Digital Humanities
Economics
Education
English
Future of Intelligence & Study of Existential Risk
Gates Cambridge Trust
Geography
Haddon Library
History
History & Philosophy of Science
Information Services (Including University Centre)
Lauterpacht Centre for International Law
Law
Maxwell Centre (Physics)
Medical Library
Modern and Medieval Languages and Linguistics
Pharmacology
Philosophy
Physics
Plant Sciences
Politics & International Studies
Psychology
Sociology
Toxicology
Zoology

*Note

Unfortunately, while the below colleges participate in the Common Balance scheme, due to the colleges' eduroam implementation only print jobs submitted using another institution's eduroam connection will be able to be released at the following colleges'.

  • Christ's
  • Homerton
  • Newnham
  • Peterhouse
  • Robinson
  • Selwyn
  • St. John's
  • Trinity

Example

A student with an Android or Apple mobile phone using an eduroam wireless connection can send a print job to any supported MFD (and be charged for it at the institution's standard rate).

Installation instructions

For full installation, and support instructions navigate to:

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...