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IT Help and Support

University Information Services
 

Cloud Print enables secure printing from any network connection both inside and outside the University network.

PaperCut CloudPrint

Using Cloud Print you can securely print from any location, whether inside or outside the University network. All you need is Cloud Print installed on your device, a Desktop Services account for authentication and print credit on your Common Balance. 

Print jobs can be collected from all the managed DS-Print Konica and Sharp multi-function devices (MFDs) that support Common Balance print credit. 

Note: Local Balance print credit isn't currently supported by Cloud Print. If you wish to use it see: DS-Print for desktops and laptops

Installation Instructions

 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Website  Read major IT incident reports

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Latest news

DS-Print: Resolved - difficulties purchasing Common Balance credit

22 November 2022

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.

Exchange Online first contact safety tip enabled

18 November 2022

We enabled a feature in Exchange Online on 11 November to help prevent phishing attacks. A ‘first contact’ safety tip is displayed when you receive an email from someone you don’t usually receive messages from. The tip displays the sender's full email address for a visual verification and a ‘Learn why’ link to a ‘protect...

UIS support data networking and managed services for institute’s sustainable retrofit 

16 November 2022

The Cambridge Institute for Sustainability Leadership has moved from their old offices that were spread around the city into the recently refurbished Entopia Building. The move puts all the Cambridge-based CISL staff and partners under one roof for the first time in the institute’s history. The Entopia Building is also...