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IT Help and Support

University Information Services
 

Installing the Outlook app on your iOS device enables you to take advantage of the integration between your Exchange Online mailbox and Exchange Calendar.

Remote device management During the following set-up process, you will see an alert drawing your attention to the Exchange administrator's ability to remotely manage your device. This is explained in more detail here: Exchange ActiveSync (remote wipe).
 
  1.  Download the Outlook app for iOS from the App Store.
     
  2. Open the Outlook app.
     
  3. On the Add Account screen enter your CRSid@cam.ac.uk email address.

    01_account
     

  4. Tap Add Account. You will be directed to a University branded login page.
     
  5. Enter your userid of the form CRSid@cam.ac.uk and your Raven password and tap Sign In.

    02_cam_auth
     

  6. When prompted to add a additional server tap Maybe Later.

    05_additional_account
     

  7. Either view the Guide or select Skip.

    04_guide
     

  8. Notifications can be enabled if required.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...