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IT Help and Support

University Information Services
 

Installing the Outlook app on your iOS device enables you to take advantage of the integration between your Exchange Online mailbox and Exchange Calendar.

Remote device management During the following set-up process, you will see an alert drawing your attention to the Exchange administrator's ability to remotely manage your device. This is explained in more detail here: Exchange ActiveSync (remote wipe).
 
  1.  Download the Outlook app for iOS from the App Store.
     
  2. Open the Outlook app.
     
  3. On the Add Account screen enter your CRSid@cam.ac.uk email address.

    01_account
     

  4. Tap Add Account. You will be directed to a University branded login page.
     
  5. Enter your userid of the form CRSid@cam.ac.uk and your Raven password and tap Sign In.

    02_cam_auth
     

  6. When prompted to add a additional server tap Maybe Later.

    05_additional_account
     

  7. Either view the Guide or select Skip.

    04_guide
     

  8. Notifications can be enabled if required.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
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Latest news

Changes to the way you log in to Qualtrics from 28 June

18 June 2021

In order to improve security, the way you log in to your Qualtrics account is changing on 28 June . When you log in, use your username with the format crsid@cam.ac.uk , and your Raven password. If your current Qualtrics username is not in the format crsid@cam.ac.uk , please let us know and we can guide you through the...

University Wireless Service essential maintenance schedule June–July 2021

18 June 2021

The University Wireless Service will be undergoing essential maintenance during June and July. Tuesday 29 June The Wireless Service RADIUS servers will migrate to new servers between 08:00 and 09:00. The change should be seamless, but services supplied by University Wireless, and institutional-proxied connections should be...

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old, unsupported media files from the University’s Streaming Media Service (SMS) because the system is approaching its maximum storage capacity. The original high-quality ‘master’ copies will be retained. Deleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.