skip to primary navigationskip to content
 

Good practice for use of the ACN

Tips for use of the ACN network.

Here are a few tips to streamlining your use of the Administrative Computing Network:

Your Desktop

Try not to put files on your Desktop - this may push you over your profile storage limit. If you prefer to have files and folders on your desktop, try to use shortcuts instead. Shortcuts take up almost no space, and can be pointed at files within your 'My Documents' space.

Your Password

Never disclose your password or write it down such that it could be compromised, Genuine UIS staff will never ask you for your password. We have the ability to change most aspects of your account using our own credentials. We can also reset your password with your permissions, should we need to log in as you.

Spam Email

If you receive an email asking for any personal details, and you are not sure it is genuine, please contact us for advice. This also allows us to alert other users if an email appears to be widespread.

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Lecture capture: Panopto planned maintenance on Saturday 4 January

Dec 09, 2019

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Major upgrade to the phone system during 28–29 December

Dec 09, 2019

The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

View all news