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Good practice for use of the ACN

Here are a few tips on using the Administrative Computing Network (ACN):

Your desktop

Try not to put files on your desktop – this may push you over your profile storage limit. If you prefer to have files and folders on your desktop, try to use shortcuts instead. Shortcuts take up almost no space, and can be pointed at files within your 'My Documents' space.

Your password

Never disclose your password or write it down such that it could be compromised. Genuine UIS staff will never ask you for your password. We have the ability to change most aspects of your account using our own credentials. We can also reset your password, with your permission, should we need to log in as you.

See further guidance on choosing a strong password and password security.

Spam email

If you receive an email asking for any personal details, and you are not sure it is genuine, please contact us for advice. This also allows us to alert other users if an email appears to be widespread.

UIS Service Status

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