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Read more at: Change to outbound SMTP email relay 30 June

Change to outbound SMTP email relay 30 June

We will retire the ppsw.cam.ac.uk SMTP relay on 30 June 2025. After this date, you will need to use the SMTP.cam.ac.uk outbound email.

Read more at: New ‘Get your University IT account' app is going live

New ‘Get your University IT account' app is going live

We are launching a new ‘Get your University IT account’ web app. The app will replace the current Jackdaw IT account collection screens.

Read more at: Panopto planned maintenance 22:00 on Friday 11 April

Panopto planned maintenance 22:00 on Friday 11 April

Panopto will be unavailable for approximately 3 hours from 22:00 on Friday 11 April.

Read more at: Major IT incident: University email accounts not receiving external emails

Major IT incident: University email accounts not receiving external emails

Microsoft has restored external email delivery to University accounts.

Read more at: Wireless Service maintenance schedule: 25 March, 7 and 8 April

Wireless Service maintenance schedule: 25 March, 7 and 8 April

We would like to inform you about upcoming wireless service maintenance that may cause temporary disruptions. Tuesday, 25 March 07:00-09:00 A software upgrade will be applied to fix system bugs. During this time, you may experience intermittent service disruptions when connecting to eduroam, UniOfCam-Guest, UniOfCam-IoT,...

Read more at: Support for Adobe Acrobat Pro 2020 ends in November 2025

Support for Adobe Acrobat Pro 2020 ends in November 2025

Adobe is ending support for Adobe Acrobat Pro 2020. Find out how to buy a reduced subscription to the latest version of Acrobat Pro.

Read more at: Managed Endpoint Protection Service migration to ePO SaaS

Managed Endpoint Protection Service migration to ePO SaaS

Our Managed Endpoint Protection Service will be migrated from on-premise to cloud servers. We expect to complete the migration by June 2025. Users should not notice any changes.

Read more at: UIS Christmas closure and Service Desk arrangements

UIS Christmas closure and Service Desk arrangements

UIS will be closed from 12:30 on Tuesday 24 December 2024 until 08:30 on Thursday 2 January 2025. Our Service Desk will still be available to help with common queries (such as password resets) via live text chat.

Read more at: ACN desktops are being retired

ACN desktops are being retired

Find out how to check if you have an ACN desktop device and how you can upgrade to a University Managed Desktop (UMD) device.

Read more at: DHCP Service: DHCP updates every 10 minutes, starting 31 October  

DHCP Service: DHCP updates every 10 minutes, starting 31 October  

What’s happening The University IP Register DHCP Service is getting an additional DHCP-only update schedule that will run 6 times an hour. You will see your changes go live within 10 minutes, instead of having to wait up to an hour. The extra DHCP-only updates will run every 10 minutes, at 00, 10, 20, 30, 40 and 50 minutes...

Latest news

Change to outbound SMTP email relay 30 June

23 April 2025

We will retire the ppsw.cam.ac.uk SMTP relay on 30 June 2025. After this date, you will need to use the SMTP.cam.ac.uk outbound email.

New ‘Get your University IT account' app is going live

11 April 2025

We are launching a new ‘Get your University IT account’ web app. The app will replace the current Jackdaw IT account collection screens.

Panopto planned maintenance 22:00 on Friday 11 April

8 April 2025

Panopto will be unavailable for approximately 3 hours from 22:00 on Friday 11 April.

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