skip to content

IT Help and Support

University Information Services

IO-500, the leading international computer storage benchmark, has awarded the University of Cambridge’s Research Computing Services the number one spot in its 2019 IO-500 list. The award confirms the STFC/DiRAC and EPSRC/Tier 2-funded machine as the fastest storage facility in the world.

"I'm very proud of this achievement. The IO-500 list includes many of the most important supercomputers globally. It demonstrates the Cambridge facility can help researchers to do better and faster science in areas such as genome mapping, machine learning and AI," said Dr. Paul Calleja, Head of Research Computing Services at Cambridge’s University Information Services.
"The achievement would not be possible without the hard work of the team at Cambridge, the funding from STFC/DiRAC and EPSRC, collaboration with Dell EMC and Intel, and lustre parallel file system technology from Whamcloud," said Dr. Calleja.
For more information contact:

Dr Paul Calleja, University of Cambridge
Nigel Thornton, UIS Communications

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old , unsupported media file s from the University’s Streaming Media Service (SMS ) because the system is approaching its max i m um stor a ge capacity . The o riginal high -quality ‘master’ copies will be retained. D eleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.

Panopto planned maintenance: Saturday 26 June 2021

15 June 2021

Panopto will be undergoing an upgrade from 22:00 on Saturday 26 June until approximately 02:00 on Sunday 27 June and will be unavailable. During this downtime, you won’t be able to access recordings and any attempt to upload content will result in a "Server unable to connect" message. You may also notice an impact on...

Change to IP addresses associated with Raven from 16 June 2021

2 June 2021

The IP addresses associated with will be changing on or soon after Wednesday 16 June. This change should be invisible to and have no impact on users, but IT staff who maintain firewall rules that use IP-based filtering to allow access to Raven will need to update their configuration. In addition to the...

View updated live online training programme