IT Help and Support
UIS Christmas closure and Service Desk arrangements
29 October 2024
UIS will be closed from 12:30 on Tuesday 24 December 2024 until 08:30 on Thursday 2 January 2025. Our Service Desk will still be available to help with common queries (such as password resets) via live text chat and phone.
ACN desktops are being retired
23 October 2024
Find out how to check if you have an ACN desktop device and how you can upgrade to a University Managed Desktop (UMD) device.
DHCP Service: DHCP updates every 10 minutes, starting 31 October
22 October 2024
What’s happening The University IP Register DHCP Service is getting an additional DHCP-only update schedule that will run 6 times an hour. You will see your changes go live within 10 minutes, instead of having to wait up to an hour. The extra DHCP-only updates will run every 10 minutes, at 00, 10, 20, 30, 40 and 50 minutes...
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