skip to content

IT Help and Support

University Information Services

You can connect personal devices that can't connect to eduroam Wi-Fi via the UniOfCam-IoT service.

Which devices can I connect?

This service is for personal devices such as:

  • media streaming devices like Apple TV
  • smart speakers like Amazon Echo
  • equipment such as printers.

It's for devices like these that can't be set up on eduroam, but can accept a Wi-Fi password. They also need to be able to support WPA2 or WPA3-PSK with AES encryption. If in doubt, refer to the instructions provided by your device's manufacturer.

The service is designed for staff and students to use with personal devices in College and University buildings. It's not intended for devices that are shared by lots of people in an institution, like a shared office printer, or infrastructure devices like a building management system.

If your device works with eduroam, we strongly encourage you to use this because you'll be able to connect to eduroam Wi-Fi seamlessly around Cambridge and when visiting participating institutions around the world. A connection on eduroam also has better security.

The service is subject to the University Data Network's terms and conditions.

Where can I use it?

This service is only available in College and University buildings where the Wi-Fi networks are provided by the University Wireless Service. Some Colleges prefer to run their own wireless networks, and you won't be able to access this service there. See University Wireless coverage for lists of participating Colleges and institutions.

How to set up a device on UniOfCam-IoT


First, you'll need a device other than the one you're trying to set up. It must be connected to the University Data Network – either via our eduroam or UniOfCam Wi-Fi networks or a wired connection.

Open a web browser and visit the IoT registration site and log in with your email address and Raven password. Your device will be associated with these credentials once it's registered.




Click on 'Create New Device'.



Complete the device registration form as follows:

  • Device Name: enter a name for your device that you'll recognise – for example, "Amazon Echo" or "Apple TV".
  • MAC Address: enter the MAC address of your device. It's usually twelve letters and digits separated into pairs by colons or hyphens – for example, A1:B2:C3:D4:E5:F6. You'll either find this in a sticker on the device or its packaging, or in the device settings window. You can search online for advice on how to find the MAC address on your device.

    Note that some devices offer randomised MAC addresses as a privacy feature. You'll need to ensure this is switched off to use this service, as it isn't supported. You can search online for advice on how to check and disable this option for your device – for example, Apple has instructions on how to turn off private networks on iOS devices.

  • Email Address: Enter the email address where you'd like to receive the Wi-Fi password for this device.
  • Phone Number: You can also enter a phone number to receive the password via a text message.

Then click 'Create Device'.



You'll receive an email containing the Wi-Fi password for your device, like this:

Now switch to the device you want to set up. Connect it to the UniOfCam-IoT wireless network, and enter the password sent to you by email or SMS. Note that this password will only work for this device. If your device asks for it, make sure you select WPA2-PSK with AES encryption (WPA or TKIP will not work).



You should now be online. You should only ever have to enter your password once, but if you need to re-enter the password or change it, see below for instructions on how to reset it.


Managing your device

You can see a list of the devices you've registered by revisiting the IoT registration site and clicking on 'Manage Devices'.

Click on a device in the list to modify or remove it.

Click 'Remove' to delete the device (for example, if you no longer have it).

Click 'Edit' to change device properties or create a new password for it.

You'll then be shown the details for this device:

On this page, you can:

  • Update the MAC Address if you made a mistake when entering it. Note that you'll need to generate a new password if you update this (see below).
  • Update the Device Name.
  • Generate a new Wi-Fi Password, which will be sent via email or SMS message. Note that you'll then need to update the password on your device's Wi-Fi settings.
  • Enable or disable AirGroup. This is enabled by default. AirGroup helps your devices to discover and communicate with each other on the network – for example, it would allow you to use Airplay between devices. At the moment, you can only use AirGroup between personal devices that are associated with your credentials and connected to either eduroam or UniOfCam-IoT. In future, we're hoping to make it possible to share connectivity with others (for example, allow a friend or colleague to Airplay something to your Apple TV).

Further Help

If you're unable to connect, please look through the troubleshooting page or contact the Service Desk:

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

DS-Print: Resolved - difficulties purchasing Common Balance credit

22 November 2022

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.

Exchange Online first contact safety tip enabled

18 November 2022

We enabled a feature in Exchange Online on 11 November to help prevent phishing attacks. A ‘first contact’ safety tip is displayed when you receive an email from someone you don’t usually receive messages from. The tip displays the sender's full email address for a visual verification and a ‘Learn why’ link to a ‘protect...

UIS support data networking and managed services for institute’s sustainable retrofit 

16 November 2022

The Cambridge Institute for Sustainability Leadership has moved from their old offices that were spread around the city into the recently refurbished Entopia Building. The move puts all the Cambridge-based CISL staff and partners under one roof for the first time in the institute’s history. The Entopia Building is also...