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Further information for institutions and IT staff

The University of Cambridge Wireless service provides Wi-Fi coverage at most Departments, many Colleges, and in an increasing number of outdoor locations throughout the University and city centre.


Three services are supported:

  1. eduroam is an international initiative for academic visitors or internal users. To use eduroam, users will need to explicitly configure their wireless devices. Visitors to the University will need to set up eduroam access at their home institution before they arrive in Cambridge.

  2. UniOfCam is a browser-based service that is available to users with Raven accounts who are registered as current users and to guests of the University who have a temporary ticket. If you need to provide wireless access to a visitor to the University, this is the service to use if they do not have an eduroam account.

  3. The Cloud is a free service for the general public available in some of the parks and open spaces around Cambridge. The accounts are with The Cloud (a private company) rather than the University, and are created using a self-registration method.

Find out more about our services

Wireless technical information

UIS can provide access points (APs) to departments, colleges and other institutions interested in renting them. These APs are centrally managed by the UIS and will broadcast the UniOfCam and eduroam services.

 Further information

 

Wireless site surveys

Our team of experienced and qualified wireless engineers can perform extensive and detailed wireless surveys. They're familiar with the University environment and have considerable experience of the different types of University institution and the challenges they present. Full wireless survey reports are produced, complete with recommendations on AP model, antenna, location and orientation.

 Further information

 

Temporary tickets for wireless access

Tickets enable visitors to the University (such as academic visitors and conference guests) to be given temporary access to the wireless service.

 Further information

 

RADIUS service

UIS operates a RADIUS infrastructure for the purpose of authenticating, authorising and accounting network access requests. This service is federated with eduroam(UK) which is, in turn, linked to the international eduroam federation. Access to the RADIUS service is available to University and College institutions running their own internal RADIUS proxies and servers.

 Further information

 

Technical information

 eduroam

 UniOfCam 

UIS Service Status

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Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks