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IT Help and Support

University Information Services
 

University buildings

All departments, faculties and schools, as well as many other institutions.
 

Colleges

  • Churchill College
  • Clare College
  • Clare Hall
  • Corpus Christi
  • Downing College
  • Fitzwilliam College
  • Girton College
  • Gonville and Caius College
  • Homerton College
  • Hughes Hall
  • Lucy Cavendish College
  • Murray Edwards College (New Hall)
  • Newnham College
  • Queens' College
  • Sidney Sussex College
  • Trinity Hall
     

Theological colleges and institutions

  • Eastern Region Ministry Course
  • Faraday Institute For Science and Religion
  • Institute for Orthodox Christian Studies
  • Margaret Beaufort Institute of Theology
  • Ridley Hall
  • Tyndale House
  • Wesley House
  • Wescott House
  • Westfield House
  • Westminster College
  • Woolf Institute
     

Colleges with partial University wireless coverage

  • Emmanuel College (in deployment)
  • St Edmund’s College, Mount Pleasant Halls only
  • St John's College, Wolfson Court and Benian’s Court only
  • King's College, Croft Gardens / Stephen Taylor Court only

Outdoor coverage (major sites)

  • Parker's Piece
  • Jesus Green
  • Sidgwick Site
  • Cambridge University Athletics Sports Ground
  • Laundress Green
  • Market Place / Petty Cury
     

University museums and the Botanic Garden

  • Fitzwilliam Museum 
  • Kettles Yard 
  • Scott Polar Research Institute  
  • Museum of Archaeology and Anthropology  
  • Whipple Museum of History and Science 
  • Museum of Zoology
  • Botanic Garden
  • Sedgwick Museum of Earth Sciences
     

Colleges that operate their own wireless service

Some Colleges prefer to run their own wireless service, but you should still be able to connect to eduroam there. In these locations, you won't be able to access enhanced services from University Wireless, such as our guest services, UniOfCam-IoT or the AirGroup service that allows devices to talk to each other across the wireless network.

  • Christ's College
  • Darwin College
  • Jesus College
  • King's College
  • Magdalene College
  • Pembroke College
  • Peterhouse
  • Robinson College
  • Selwyn College
  • St Catherine's College
  • St Edmund's College (main sites)
  • St John's College (main sites)
  • Trinity College
  • Wolfson College

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Change to Raven login screen from Tuesday 14 February

26 January 2023

New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

Changes to Microsoft Stream video sharing from Tues 07 Feb

26 January 2023

26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

Institutional File Storage (IFS) service release new features to Self-Service Gateway

18 January 2023

18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...