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IT Help and Support

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How to set up and use the eduroam Wi-Fi

Staff and students can access the University's free Wi-Fi network by connecting to eduroam. You'll only need to set this up once and you'll stay connected to the network around Cambridge and in thousands of participating locations in 70 countries worldwide.

How to set up eduroam

Setting up eduroam takes a few steps, and sometimes involves installing a 'token' or 'profile' on your device, but it's well worth the effort in terms of the time it will save you in the long run.

1 Make sure you're online – for example, via UniOfCam or a wired connection.
2 Create your network access token on the UIS Tokens page.
3 Follow the instructions for your operating system:

Desktops and laptops

Linux   Mac OS X   Windows
Linux   macOS   Windows

Phones and tablets

Android   Chrome OS   Mac OS X   Windows
Android   Chrome OS   iOS   Windows Phone

 

Other devices 

HomePod

 

We also have generic instructions that can help you configure other devices.
 

How to connect devices that can't use eduroam

You can connect personal devices that can't log in via eduroam – such as media streaming devices like Apple TV, smart speakers like Amazon Echo and printers – by setting them up on UniOfCam-IoT.

Connect personal devices to UniOfCam-IoT >
 

Having problems?

If you're experiencing difficulties setting up or accessing your Wi-Fi connection, working through our troubleshooting tips may help you to resolve or diagnose the problem.

Wi-Fi troubleshooting >
 

Managing your network access tokens

A Network Access Token is a combination of username and password that you can use to connect to the eduroam Wi-Fi network or the UIS Virtual Private Network. University staff and students can create new tokens and manage their existing tokens via the UIS Network Access Tokens website.

Find out more about managing network access tokens >
 

eduroam Visitors

If you're a visitor to the University from another organisation that offers eduroam

You'll need to set up eduroam access at your home institution before you arrive in Cambridge.

 

If you're a short-term visitor to a University Department or College

You can register for a wireless connection through UniOfCam-Guest using your social media accounts.

Alternatively, your host institution may be able to issue you a ticket to access the UniOfCam wireless service. Ask your host institution whether this is possible and if you'll be able to use the facility.

UIS Service Desk

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