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Wireless services: eduroam Wi-Fi

How to set up and use the University of Cambridge Wireless Services via eduroam

Staff and students can access the University's free Wi-Fi network by selecting UniOfCam and logging in with your password for Raven each time you connect to an access point. However, if you connect using eduroam, you'll only need to enter your password once and you'll stay connected to the network around Cambridge and in thousands of participating locations in 70 countries worldwide.

How to set up eduroam

Setting up eduroam takes a few steps, and sometimes involves installing a 'token' or 'profile' on your device, but it's well worth the effort in terms of the time it will save you in the long run.

1 Make sure you're online – for example, via UniOfCam or a wired connection.
2 Collect your network access token from the UIS Tokens page.
3 Follow the instructions for your operating system:

Desktops and laptops

Linux Mac OS X Windows
Linux Mac OS X Windows

Phones and tablets

Android Mac OS X Windows
Android iOS Windows Phone

Other devices

A set of generic instructions is available that could help you to configure other devices.

 

Visitors

If you are a visitor to the University, you'll need to set up eduroam access at your home institution before you arrive in Cambridge. If you are a short-term visitor to a University Department or College, your host institution may be able to issue you with a ticket to access the UniOfCam wireless service. Consult your host institution as to whether this is possible and where you will be able to use the facility.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks