What you need before you start
Power
You need to stay connected to a power connection to prevent running out of battery when using a laptop.
Internet connection
Please check the network requirements before following these instructions.
Permissions for your account
Permissions for your account to enrol devices with Windows Autopilot. Contact UIS if your department/institution has not been setup for enrolling or deploying UMD devices.
Dell device with TPM 2.0
For Windows Autopilot Configuration, the device will need to support TPM 2.0 and device attestation.
How to Enable the TPM (Trusted Platform Module) | Dell UK
Some devices with TPM 1.2 can be upgraded to 2.0.
Dell Computers That Can Upgrade from TPM Version 1.2 to 2.0 | Dell UK
Dell TPM 2.0 Firmware Update Utility | Driver Details | Dell UK
BIOS Password
If you do not know the BIOS password for your MCS device, please contact servicedesk@uis.cam.ac.uk.
USB stick imaged with the Dell Image Assist ISO
The USB stick should contain the files listed below. These files can be downloaded from the UMD Sharepoint and the Dell website. If required, a USB stick can be obtained by contacting servicedesk@uis.cam.ac.uk.
- The Windows WIM file, 22621_en-uk.wim for Windows 11, (located in the ‘Dell Images’ folder).
- The text file named ‘UMD Cloud Lite Touch Device’ containing PowerShell commands (located in the ‘UIS’ folder).
- A Dell Family Driver Pack zip file for the device model (located in ‘Dell Driver Packs Local’. Do not unzip the contents.)
Provisioning the device
Ensure that the device is not already in the Intune tenant before you begin.
If so, the device may need to be removed from Intune devices, Windows Autopilot devices and Azure AD to reimage from scratch.
Step 1: Boot from USB
Turn on the machine and press F12 on the Dell splash screen to enter the boot menu.
Select the USB boot stick and provide the relevant BIOS password if prompted.
If the USB is not shown on the boot menu, try the following:
- Change the storage SATA/NVMe operation from to AHCI in the BIOS.
- Reset BIOS to factory settings. This will reboot the machine.
Step 2: Dell Image Assist
After booting from USB, Dell Image Assist will load in a few moments.
Select "Restore".
If the WIM file and Dell Family Driver Pack are not found automatically, you can manually "Browse" for the WIM file and "Driver Path".
Select "Restore Image".
Once complete, you can leave the USB in place and select "Reboot".
Step 3: Windows Autopilot device registration
When the device boots, you will get to the ‘country or region’ selection page or ‘Welcome to University of Cambridge’.
Press Shift+F10 (or relevant key combination to launch the Command Prompt).
Type "explorer" in the Command Prompt and press "Enter" to open File Explorer.
Navigate to the "UIS" folder on the USB drive.
Open the relevant text file to build a ‘Shared Use’, ‘Single User’, 'Academic' or 'System' UMD device. This is indicated in the filename. (For replacing an MCS device, use the file for ‘Academic’ use devices.)
Copy the commands from the text file.
Type "PowerShell" in the command-line.
From this point, the device must be connected to the internet.
Paste the commands into the command-line.
Confirm "Yes" or "Yes to All" where appropriate to allow the requested changes.
You will be prompted to sign in with the relevant Microsoft account using MFA.
Wait for the final output reporting that the device ‘imported successfully’ and ‘All devices synced’.
If you are setting up a single user or academic UMD continue to step 4. If you are setting up a shared use or system UMD device, jump to step 5: Setting up a shared use or system UMD.
Step 4: Setting up a single user or academic UMD
Important: Do not sign in. Press the Windows key 5 times to enter Windows Autopilot
Select "Pre-provision with Windows Autopilot" and then "Next".
You will see the ‘Organisation’ as ‘University of CambridgeCloud’ and the ‘Deployment profile’ will be ‘UIS UMD Deployment Entra xxxxx’ depending on the UMD configuration.
Select ‘Next’.
Once complete, select Reseal which will shut the laptop down.
As the first user to sign in will become the primary user of the device please hand the device to the end user.
There will be some additional setup after. Then the device will login.
Once the sign-in screen is available, the device will be ready for sign-in with CRSid@cam.ac.uk and UIS password.
Set up is complete so you can ignore the next step.
Step 5: Setting up a shared use or system UMD
Then, you can reboot the PC.
Allow the computer time to provision. If the device does not self provision on start up you can select the keyboard and language options and then the device will self provision.
Once the sign-in screen is available, the device will be ready for sign-in with CRSid@cam.ac.uk and University account password.
After signing in, please leave the device on to allow time for additional settings to apply and for any remaining software to install or update.
If you require additional apps, you can go to the bottom of the screen in the Windows Search box and enter “Company Portal”. (This will install in time with other apps as mentioned above.)
If you see a message with a “Verify account” button as shown in the image below, click “Verify account” and follow the instructions to sign in.
If not, continue to open the Company Portal.
Sign in with your CRSid@cam.ac.uk and University account password. You will be prompted for MFA.
Categorising your device according to department/institution is essential.
Note the Service Tag for the device and provide it UIS using the University Managed Desktop (UMD) Categorisation Request Service Request