skip to primary navigationskip to content
 

Common Fixes

Internet Recovery without a wired Connection

Screen Saver Lock

Internet Recovery without a wired connection

If you are without a wired connection and need to use the built-in Internet Recovery you can do the following:

Pre-Requisite: Another Mac

On the other Mac

In System Preferences - Sharing

Highlight Internet Sharing and ensure that Share your connection from: Ethernet is selected

To computers using: Wi-Fi is ticked

Click to Enable Internet Sharing then click on Start, setting an access password as required

Sharing Internet Connection

Back on the machine to be recovered and you can now connect to the Wi-Fi network that you have just shared and continue with the Internet Recovery.

 

Screen Saver Lock

  • Problem: The screensaver lock cannot be enabled in System Preferences > Security & Privacy as the option is greyed out.
  • Cause: A bug in the software used to manage the Macs
  • Resolution: The software provider is aware of the bug. It is hoped the bug will be fixed in a forthcoming update.
  • Workaround:
  1. Open Keychain Access from /Applications/Utilities
  2. Select Preferences from the Keychain Access menu
  3. Tick 'Show keychain status in menu bar'
  4. From the padlock now available at the right end of the menu bar choose Lock Screen

Apple support Twitter feed

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

RSS Feed Latest news

Wireless service maintenance 08:00–09:00 Tuesday 9 March

Mar 04, 2021

The University Wireless Service will be undergoing maintenance between 08:00 and 09.00 on Tuesday 9 March. During this period, users may experience interrupted service to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs.

CHRIS, ESS and UPS unavailable all day on Thursday 4 March

Feb 25, 2021

CHRIS, Employee Self-Service (ESS) and the University Payment System (UPS) will be unavailable all day on Thursday 4 March while we install the latest upgrade to the CHRIS system.

View all news