DS-Print for desktops and laptops

Prerequisites

• Computer running Microsoft Windows 8 or 10 (excluding Home Editions), Apple macOS 10.7 or later
• administrative rights to install DS-Print service on the computer
• Desktop Services account for authentication 
• network connection (wireless eduroam or UniOfCam, or college network permitting the DS-Print service)  
• DS-Print local or Common Balance credit

Example

A student with a desktop using an eduroam wireless connection can send a print job to any permitted printer (and be charged for it at the institution's standard rate).

Installation instructions

For full installation, and support instructions navigate to:

• Mac
• Windows

Troubleshooting

In the first instance please navigate to the troubleshooting pages.  By navigating the lefthand sub menu, resolution to the most common issues can be found. E.g  Checking your password. 

For any additional issues not mentioned or for any further advice, please contact the Service Desk by e-mail. Please e-mail servicedesk@uis.cam.ac.uk.