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How to install DS-Print service on Windows workstations

Attention Windows 7 users

Microsoft stopped supporting Windows 7 on 14 January 2020, and no longer supplies any security updates for the operating system.

We recommend that all users upgrade to Windows 10 as soon as possible to avoid the risk of their devices becoming increasingly vulnerable to cyber attacks.

 Microsoft's FAQ on upgrading to Windows 10

 For IT staff: Windows 10 upgrade for institutionally owned machines


These instructions were created with Microsoft Windows 10 and Google Chrome, some steps may look different, however, the principles are the same.

1. Download DS-Print utility by clicking on this link.

2. Open the download

 screenshot showing opening download

3. Then select 'More info' then 'Run anyway'


4. Select 'Yes' at the prompt to open DS-Print utility

screenshot showing ds-print agree to pc changes


5. At the prompt enter your CRSid and UIS password, visit "Check My Password" to test your username and password

screenshot prompt for uis print credentials 


6. At the User Account Control select 'Yes'

screenshot showing user account control


7. DS-Print utility is now running

screenshot showing ds-print installation options 


8. Using the DS-Print Set-up Utility

The DS-Print utility will display a listing of all your local printers, and others in the system. There will be a tick against printers you already have installed, if any. Remove ticks from printers you want to remove and add ticks to printers you require.

A detailed list of available printers can be accessed from here. Some of these printers you may not be authorized to use. Contact your local Computer Officer if in doubt.

Select 'Make changes' to action these changes, the utility will first check to see if the PaperCut client is installed, and will install it if not present. DS-Print utility then automatically installs/removes the selected printers.

9. If prompted select 'Run' to install PaperCut print client

screenshot showing installation warning

10. During installation, you maybe prompted to install a print driver, select 'OK' to install driver

11. Select 'OK' when DS-Print Set-up utility has finished

screenshot showing ds-print installation succeeded


12. DS-Print Set-up utility can now be closed by selecting 'Exit'