Opening times and contact information for the Roger Needham Building and service desks, as well as the finance, HR and communications teams.
Reception
We are currently working in a hybrid mode, so visits need to be planned according to staff availability.
Our Reception and Service Desk teams are available via email and the self-service portal during the hours listed below.
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University Information Services (UIS) |
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Monday–Friday 08:30–17:00
01223 337733
IT support service desks
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Service desk |
Opening times |
Contact details |
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Main |
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This link takes you to HEAT, our self-service portal, at https://uniofcam.saasiteu.com/. The portal is the best way to raise and track a support query, and search our Knowledge Base for answers to common queries. If you need to reset your multi-factor authentication or University account password (formerly Raven) and are unable to access the self-service portal: To ask about the status of a query or to escalate a query:
To provide feedback on our Service Desk or UIS-provided services, or to suggest improvements or changes: |
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User Admin |
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CamSIS |
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CHRIS |
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HR Systems |
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Moodle |
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Local support is also available at:
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Research Admin Systems |
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Local support for X5 is available from your Departmental Administrator or Research Support Advisor. |
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Research Computing Services |
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Research Data Storage Services |
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UFS |
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University |
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Alumni Email Helpdesk |
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Other contacts
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Communications Office |
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Finance Office |
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Printroom Services |
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General University queries
Visit the Contact the University webpage to find other general contacts.