skip to content

IT Help and Support

University Information Services
 

Published February 2021

The Streaming Media Service (SMS) is one of the platforms the University uses to host media. The technology on which it is built will reach the end of its serviceable life in approximately 12 months’ time.

UIS has started talking to large users of the service to determine their media hosting requirements for a replacement solution. We’ll be expanding this to a broader audience over the coming months.

In the interim, you can continue to use the service, but we recommend you minimise the amount of content uploaded to the SMS to help reduce the migration workload and prevent strain on the system. Additionally, we'd encourage users to undertake housekeeping of media that's no longer needed in preparation for a future migration.

Alternative media hosting services are already available for some use cases:

We'll provide reasonable notice of each stage in this process.

In the meantime, if you have any queries or would like to contribute feedback, please email .

Latest news

Interim senior leadership arrangements for UIS

10 April 2024

Professor Ian Leslie, the Director of University Information Services (UIS), retires in May. Our Chief Operating Officer (COO), Chris Russell, will act as UIS’s Interim Director until the appointment of a permanent replacement. Four members of UIS’s Senior Leadership Team have volunteered to share the responsibilities of...

Change to Turnitin technical support

28 March 2024

UIS now supports the technical aspects of the University's Turnitin text matching software licence. The Education Quality and Policy Office (EQPO) is responsible for any policy guidelines relating to academic integrity. Turnitin is widely used in UK universities. It text matches submitted work against a large database of...

Moodle upgrade

28 March 2024

We will not be upgrading our version of Moodle this summer. Instead, we'll use the time to advance projects to improve the Moodle user experience. Our current version of Moodle (4.1) is a long-term support (LTS) release, which means it will be supported for 36 months and security updated well beyond our intended upgrade...