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IT Help and Support

University Information Services
 

Apple will soon be releasing macOS Ventura. Following its release, they will drop support for macOS Catalina (10.15). All users running macOS Catalina are encouraged to upgrade to one of the following supported operating systems:

We would encourage all users to run the latest operating system if possible as it should be considered the most secure. 

Software vendors such as Microsoft and Adobe have aligned their support models with Apple releases. This means that macOS Catalina users will stop receiving Microsoft and Adobe updates soon.

Latest news

Google Drive and Microsoft storage quotas

4 March 2024

We are rolling out the Google Drive 500GB quota and Microsoft 100GB (visitor and guest accounts) and 1TB (staff and student) storage quotas to all University accounts. These quotas are already in place for new accounts and existing accounts using less than the quota. The quotas are in response to Google and Microsoft's...

University business systems unavailable between 7am and 8:30am on 21 February

16 February 2024

University business systems, including HR and finance, will be unavailable for up to 10 minutes between 7am and 8.30am on Wednesday 21 February, while we carry out essential maintenance on our data centres. During the downtime, the following services will be unavailable: CamSIS Finance systems (including UFS) HR systems (...

1TB quota for new SharePoint sites from 19 February

9 February 2024

9 February 2024 All new SharePoint Online sites, included with the University's Microsoft Office 365 offering, will have a storage quota of 1TB from 19 February 2024. This forms part of our storage review following Microsoft's announcement to limit the amount of data that can be stored on their cloud storage service. The...