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Development services

The UIS provides a set of development services, covering business analysis, software testing, user experience and development of applications, software and websites.

Business analysis

Business analysis is used to identify and articulate the need for change in how organisations work, and to facilitate that change. Process mapping software and access to a Process Library for the publication of business processes for use across the University.

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Development service

The UIS provides a full range software and application development service. This can range from small web form data collection and distribution services to major software application projects spanning years.

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Software testing service

The Quality Assurance team provides an independent measure of confidence, protecting the critical systems, products and services that our stakeholders rely on, such as Student Information Systems, Teaching and Learning (Moodle VLE) and HR Applications.

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User experience

UIS Development Services' User Centered Design (UCD) can provide you with user engagement and user experience research, report creation, and advice on all aspects of user centered design.

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UIS Service Status

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RSS Feed Latest news

Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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