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IT Help and Support

University Information Services
 
WCDC5

Data Centre Operations' core hours

Data Centre Operations' core operating hours are Monday–Friday, 08:00–18:00 (under normal circumstances).

We will still be available to assist beyond 6pm for pre-planned work, providing we receive a minimum of 2 working days' notice.
 

General enquiries

For general enquiries and visitor booking (requires 24 hours' notice) contact us:

Phone padded  01223 760105

 

Emergency and out-of-hours contact

Phone padded  01223 760100 

 

Visiting the Data Centre

 Contact us to book a visit. We require at least 24 hours' notice.

Induction information

 

Hosting Service Networking

The UIS Hosting Service allows institutions to have their servers hosted in UIS-managed Data Centre facilities, either physically or virtually.

This document describes the networking available with this service.

A note on photography

Photography, or videography, of the front and rear elevations of a client's own cabinets is permissible.

Photography, or videography, either by the use of cameras or cell/smart phones equipped with cameras, elsewhere within the facility is prohibited, with the exception of professional photography for marketing material arranged with the WCDC Manager.