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IT Help and Support

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Attention Windows 7 users

Microsoft will stop supporting Windows 7 on 14 January 2020, and will no longer supply any security updates for the operating system.

We recommend that all users upgrade to Windows 10 as soon as possible to avoid the risk of their devices becoming increasingly vulnerable to cyber attacks.

 Microsoft's FAQ on upgrading to Windows 10

 For IT staff: Windows 10 upgrade for institutionally owned machines

 

Creating your share path

In order to connect using CIFS, you have to know the "share path" that will identify your DS-Filestore filespace. See the instructions provided. Once you have the share path, you can copy and paste it into a suitable command or window according to which operating system you are using, as described below.

Drive mapping

Make sure you are connected to the CUDN. If you're away from Cambridge, you can use the UIS VPN service to connect to the CUDN remotely.

You can map your DS-Filestore home directory to any available drive letter; the example uses U: which is the drive letter used for the same purpose on the Managed Cluster Service.

These instructions have been tested on Windows 7 Professional, Windows 8.1 and Windows 10.

You can follow these mapping steps – there are two alternative methods but the final effect is the same:

Option 1 (via the command prompt)

  • Go to START and then Run, and type cmd in the Run box. This brings up a Command Prompt.
  • At the Command Prompt type 
    net use u: [cifs share path] * /USER:[DS userid] 
    e.g. net use u: \\filestore.ds.cam.ac.uk\a\aaaa99 * /USER:PWFAD\aaaa99 (the path is \\filestore.ds.cam.ac.uk\first initial of CRSid\CRSid)
  • You will be prompted for your Desktop Services password.
  • Note: If you want this CIFS share to reconnect automatically next time, add /PERSISTENT:YES at the end of the line.
  • Note: to delete the drive mapping use the command net use u: /delete

Option 2 (via the graphical interface)

  • Navigate to "Computer" and on the toolbar select the [Map Network drive] button
  • Select drive U:
  • Put your CIFS share path in the Folder box e.g. \\filestore.ds.cam.ac.uk\a\aaaa99 (the path is \\filestore.ds.cam.ac.uk\first initial of CRSid\CRSid)
  • If you want this CIFS share to reconnect automatically next time, tick the 'Reconnect at logon' box.
  • Tick "Connect using different credentials"
  • Click "Finish" and type in PWFAD\username and password.

 

Using CIFS to connect to other resources

Group filespaces are available via CIFS from \\filestore.ds.cam.ac.uk

e.g. for DS group filespace the share path would be \\filestore.ds.cam.ac.uk\UX\Groups\[your group name]

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