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IT Help and Support

University Information Services
 

Mailbox

The default mailbox storage size is 2GB. Mailboxes should be maintained regularly and only business critical mail should be kept. Our systems will send you a warning message if your mailbox reaches 1.5GB in size, and at 1.75GB you will no longer be able to send email. When you reach 2GB you will no longer receive email sent to you. You can check your mailbox size from within Outlook by right clicking on the folder called 'Mailbox Name', selecting 'Properties' and then clicking on the 'Folder Size' button.

M: Drive (network drive)

Your M: drive is your personal file storage area and is provided as an area to keep personal non work related data. We recommend not using it for work related documents, as other people will not be able to access it in your absence. The storage limit for the M: drive is 200MB. You will receive a warning at 180MB.

K: Drive (network drive)

The departmental file area (K:) and the cross departmental file area (R:) are limited by the amount of physical storage available. Whilst we continue to expand our storage capacity, storage costs money and these areas should be maintained so that obsolete data is not using valuable space.

C: Drive (physically in your computer)

The C: drive contains the operating system used to "boot" your workstation. It is accessible to whoever is logged into the workstation. As the C: drive is not backed up, data cannot be recovered if the disk fails. It is also accessible to any locally logged in user, (which can be anyone with a valid UAS account). It should therefore not be used to store data that is either confidential or important to a business function.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...