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IT Help and Support

University Information Services
 

Mailbox

The default mailbox storage size is 2GB. Mailboxes should be maintained regularly and only business critical mail should be kept. Our systems will send you a warning message if your mailbox reaches 1.5GB in size, and at 1.75GB you will no longer be able to send email. When you reach 2GB you will no longer receive email sent to you. You can check your mailbox size from within Outlook by right clicking on the folder called 'Mailbox Name', selecting 'Properties' and then clicking on the 'Folder Size' button.

M: Drive (network drive)

Your M: drive is your personal file storage area and is provided as an area to keep personal non work related data. We recommend not using it for work related documents, as other people will not be able to access it in your absence. The storage limit for the M: drive is 200MB. You will receive a warning at 180MB.

K: Drive (network drive)

The departmental file area (K:) and the cross departmental file area (R:) are limited by the amount of physical storage available. Whilst we continue to expand our storage capacity, storage costs money and these areas should be maintained so that obsolete data is not using valuable space.

C: Drive (physically in your computer)

The C: drive contains the operating system used to "boot" your workstation. It is accessible to whoever is logged into the workstation. As the C: drive is not backed up, data cannot be recovered if the disk fails. It is also accessible to any locally logged in user, (which can be anyone with a valid UAS account). It should therefore not be used to store data that is either confidential or important to a business function.

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Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...