skip to content

IT Help and Support

University Information Services
 

Mailbox

The default mailbox storage size is 2GB. Mailboxes should be maintained regularly and only business critical mail should be kept. Our systems will send you a warning message if your mailbox reaches 1.5GB in size, and at 1.75GB you will no longer be able to send email. When you reach 2GB you will no longer receive email sent to you. You can check your mailbox size from within Outlook by right clicking on the folder called 'Mailbox Name', selecting 'Properties' and then clicking on the 'Folder Size' button.

M: Drive (network drive)

Your M: drive is your personal file storage area and is provided as an area to keep personal non work related data. We recommend not using it for work related documents, as other people will not be able to access it in your absence. The storage limit for the M: drive is 200MB. You will receive a warning at 180MB.

K: Drive (network drive)

The departmental file area (K:) and the cross departmental file area (R:) are limited by the amount of physical storage available. Whilst we continue to expand our storage capacity, storage costs money and these areas should be maintained so that obsolete data is not using valuable space.

C: Drive (physically in your computer)

The C: drive contains the operating system used to "boot" your workstation. It is accessible to whoever is logged into the workstation. As the C: drive is not backed up, data cannot be recovered if the disk fails. It is also accessible to any locally logged in user, (which can be anyone with a valid UAS account). It should therefore not be used to store data that is either confidential or important to a business function.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...

University GoogleDrive: 20GB quota limit deferred until December 2023

20 June 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2023, your University account GoogleDrive will become read-only until your usage is brought below 20GB.