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IT Help and Support

University Information Services
 

Mailbox

The default mailbox storage size is 2GB. Mailboxes should be maintained regularly and only business critical mail should be kept. Our systems will send you a warning message if your mailbox reaches 1.5GB in size, and at 1.75GB you will no longer be able to send email. When you reach 2GB you will no longer receive email sent to you. You can check your mailbox size from within Outlook by right clicking on the folder called 'Mailbox Name', selecting 'Properties' and then clicking on the 'Folder Size' button.

M: Drive (network drive)

Your M: drive is your personal file storage area and is provided as an area to keep personal non work related data. We recommend not using it for work related documents, as other people will not be able to access it in your absence. The storage limit for the M: drive is 200MB. You will receive a warning at 180MB.

K: Drive (network drive)

The departmental file area (K:) and the cross departmental file area (R:) are limited by the amount of physical storage available. Whilst we continue to expand our storage capacity, storage costs money and these areas should be maintained so that obsolete data is not using valuable space.

C: Drive (physically in your computer)

The C: drive contains the operating system used to "boot" your workstation. It is accessible to whoever is logged into the workstation. As the C: drive is not backed up, data cannot be recovered if the disk fails. It is also accessible to any locally logged in user, (which can be anyone with a valid UAS account). It should therefore not be used to store data that is either confidential or important to a business function.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Lecture capture (Panopto) public video sharing options to be disabled

5 August 2021

We are disabling the public video sharing options in Panopto, the University’s online platform for lecture capture and educational videos, to protect the University from unintended additional costs. No videos will be lost as a result of this change, but you will need to download any videos that you wish to continue to...

Turnitin maintenance: Saturday 14 August 16:00–18:00

4 August 2021

Turnitin will be undergoing essential maintenance on Saturday 14 August during 16:00–18:00 BST. Please be aware that submissions or grading for Turnitin Assignments in Moodle will not be possible during this time. We therefore advise that submission deadlines are set outside this maintenance window. Follow @TurnitinStatus...

Easier way for Departments and NSIs to get ‘bolt-on’ Office 365 licences for staff

4 August 2021

It will be quicker, easier, and cheaper to for Departments to get bolt-on product licences to add to individual users’ Office 365 licences from 1 October 2021. The new process will apply to individual licences for products such as Visio, Project and PowerBI that are not included under the Microsoft EES Agreement. UIS will...