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Password policy and expiry

This policy for password expiry is for UAS users on the ACN.

Your password:

  • Must not contain your account name or parts of your full name that exceed two consecutive characters.
  • Should be at least eight characters in length.
  • Should contain a mix of characters from at least three of the following four categories:-
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Digits (0 through 9)
  • Non-alphabetic characters (e.g. !, $, #, %)

Password tip 1:

Consider using unrelated words linked by underscores (_) or the first letters of words in a meaningful phrase. e.g. Pink_Sun1 or MfDnwL10! (from My first Dog’s name was Lassie 10!)

Password tip 2:

It is recommended that passwords are changed during UAS Service Desk support hours and that any mobile devices that use your account details be updated at the same time. We have seen occurrences where a mobile device using the old password causes the account to be locked out, by issuing multiple invalid attempts.

Changing your password

Use the UIS Password Management site to change your password. While you're there, consider setting up your self-service password recovery options, which will help you to change your password if you forget it.

UIS Service Desk


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