skip to content

IT Help and Support

University Information Services
 

The University Managed Print service has installed its 300th multi-function device (MFD) at the Department of Plant Sciences. The managed print service has been running for 12 years and offers Colleges and departments a centralised and secure printing environment that users can access both on site and remotely. 

Tim Walpole, the department’s IT manager said: 

"When we recently looked at improving our print provision at Plant Sciences, we considered how best to meet our future requirements, particularly as older localised printers reached their end-of-life. 

The department already had 3 MFDs on the University Managed Print service working well, but the devices were getting too old. The Konica Minoltas currently recommended for use with the service were already in use at the Crop Science Centre and working well, so the decision was made to opt for all new Konica Minoltas in the rest of the department. 

We look forward to the University Managed Print service continuing to expand and improve. We also hope to adopt further devices within the department." 

University Managed Print service manager Kelvin Morgan said:  

“I’m always happy to discuss matters to do with print to help improve the service. I’m really pleased that through discussions with Tim we were able to work together for the benefit of the department. The department’s users now have much improved and fully supported printing and copying facilities. 

I take great pride in being instrumental in installing all 300 multi-functional devices currently active in the system. The Managed Print Service has seen many challenges over the years and undoubtedly will see many more. I very much look forward to rising to those challenges.” 

Latest news

Major IT incident: University email accounts not receiving external emails

20 March 2025

Microsoft has restored external email delivery to University accounts.

Wireless Service maintenance schedule: 25 March, 7 and 8 April

17 March 2025

We would like to inform you about upcoming wireless service maintenance that may cause temporary disruptions. Tuesday, 25 March 07:00-09:00 A software upgrade will be applied to fix system bugs. During this time, you may experience intermittent service disruptions when connecting to eduroam, UniOfCam-Guest, UniOfCam-IoT,...

New ‘Get your University IT account' app is going live in March

6 March 2025

We are launching a new ‘Get your University IT account’ web app in March. The app will replace the current Jackdaw IT account collection screens.