skip to primary navigationskip to content
 

Postgraduate students

The majority of new postgraduates are issued with an account on the UIS mail system, Hermes, shortly before they arrive in Cambridge.

  • If you expect to begin your course in October your email address will be available from late August,
  • if you will start in January then the account will be set up in mid December, and
  • if you start your course after Easter your account will be available just before Easter.

If your email address does not appear in the email search, possibly because your position was not clarified until late, then, when you arrive in Cambridge, you should contact your College or Departmental Computer Officer for advice.

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

View all news