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Getting your account

All undergraduates and UAS Staff, and most postgraduate students are issued with UIS computing accounts before or when they first arrive in Cambridge, and there is no need to apply specially. Undergraduate and postgraduate email accounts are provided on the UIS email system, Hermes; UAS staff accounts are on the Administrative Computing Network (ACN). Undergraduates retain their account for the whole of their undergraduate career, and for any subsequent course of study or employment at the University.

UIS accounts for first year undergraduates are issued in August. You will then be able to find out what your email address will be.

UIS Service Desk


  Phone padded  01223 332999

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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UIS Service Status

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RSS Feed Latest news

Wi-Fi network maintenance 07:00–09:00 Wednesday 18 September

Sep 12, 2019

The University’s wireless service will be unavailable for significant periods between 07:00 and 09:00 on Wednesday 18 September while we carry out essential maintenance work.

Wi-Fi upgrade on Tuesday 10 September between 07:00 and 09:00

Sep 09, 2019

There will be short interruptions to the wireless service on Tuesday 10 September between 07:00 and 09:00 as we implement an upgrade to the operating system. We'll do our best to minimise any disruption.

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