skip to primary navigationskip to content
 

Getting your account

All undergraduates and UAS Staff, and most postgraduate students are issued with UIS computing accounts before or when they first arrive in Cambridge, and there is no need to apply specially. Undergraduate and postgraduate email accounts are provided on the UIS email system, Hermes; UAS staff accounts are on the Administrative Computing Network (ACN). Undergraduates retain their account for the whole of their undergraduate career, and for any subsequent course of study or employment at the University.

UIS accounts for first year undergraduates are issued in August. You will then be able to find out what your email address will be.

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

View all news