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Outlook for Windows 10 (new users)

These instructions will help you automatically configure a new Exchange Online profile on your Windows machine, using the ExchangeOnline.msi script. Use this is you have never set up Outlook to get your University email.

This information is also available in PDF format >

Before you start: If you have never done so, sync your Raven password to the Blue Active Directory by running through the Change Password procedure using the UIS Password Management application at You can keep using your current password – the important part is that you run through the process one time only in order to trigger the sync with Blue, and then onwards to Azure, Microsoft’s Active Directory which ultimately controls your access to Exchange Online services. It may take up to 3 hours for your password to sync to Azure. You can’t complete the Exchange Online configuration until your Raven password has synced with Azure, and will get error messages when you try to log in. These errors will stop once your password has synced.

  1. Click here to download the ExchangeOnline.msi file.

  2. The script will execute automatically. Click Run in the warning dialog box:


  3. Click Actions in the next warning dialog:


  4. Click More Options:


  5. Click Run anyway:


  6. The installer will execute, and you will see an alert box. Once the alert box disappears, the script execution has finished:


  7. Open Outlook and click the Connect button. 
    Fill in your email address and UIS Password, tick the Remember my credentials checkbox, and click OK:


  8. The auto-configuation script will now finish setting-up your profile:


  9. Your new Exchange Online mailbox will open. Click Close to shut the What's New in Outlook window:


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