skip to content

IT Help and Support

University Information Services
 

All members of staff have a number of mapped drives available to them for storing data. All staff will have at least the four listed below:

M: This is a personal drive, which only you have access to. Any personal documents that are not work-related may be stored here.

K: This is the divisional drive, which is accessible to all members of a department. Any work-related documents that will need to be accessed by other staff members should be stored here.

J: This is a drive shared by the whole of the UAS, housing a range of useful applications which are available for use free of charge.

R: This drive is used for cross-divisional work. Normally, you will only use this drive if you have been granted access to a particular folder.

In addition, some members of staff will have other mapped drives that are relevant to the work they are undertaking. Typically, these will be:

Y: A divisional drive for work-related spreadsheets.

P: or Q: A divisional drive for work-related databases.

L: or Z: A drive for a sub-section of a division’s work-related documents.

Other drive letters are also possible.

Recommendations

  • Members of staff are advised to store data in appropriate locations. It is perhaps most important, as noted briefly above, that no work-related documents, even those in draft form, be stored in a user’s M: drive. This will help ensure that important documents are accessible to other staff within a division should the document’s owner not be available.

  • By contrast, personal documents should only be stored in your M: drive.

  • It is not advisable to store documents of any type, whether personal or professional, on your PC desktop, as this not only makes them unavailable to other staff, but also increases the amount of time it takes to log on and log off.

  • All documents, wherever they may be stored, take up space within the UAS server environment. As the available storage is finite, try to avoid retaining unnecessary documents, such as multiple copies of the same file or old documents that are no longer required. The data stored on the UAS servers is backed up regularly and so documents can be recovered once removed if required.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...

Moodle maintenance Thursday 29 July 07:00-09:00

23 July 2021

We’re updating Moodle on Thursday 29 July between 07:00 and 09:00. The service will be unavailable during this period. Users will also not be able to log in to the Panopto cloud service while Moodle is unavailable, Panopto recordings can be still be made offline for later upload. Following this update, the Checklist (both...