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Account expiry

Part of the security applied to the network ensures that your account cannot be accessed when you have left employment in the UAS. When your account is created, where possible, we specify an expiry date on the account. After this time you will not be able to log on, although your account, email address and files still exist.

Your account may also be disabled if you have not logged in for an extended period of time. This is usually a precaution on our part, where you may have left and we have not been informed.

If you do find your account is disabled, please contact us to have it enabled. When your account is disabled, you will not be able to access the following services:

  • Webmail
  • Remote Access
  • Secure Remote
  • Any ACN connected PC
  • The Council website
  • FTP Access
  • SharePoint

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
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UIS Christmas closure 24 December 2019 to 2 January 2020

Dec 13, 2019

UIS, including the UIS Service Desk and Reception in the Roger Needham Building will be closed for Christmas and New Year from Tuesday 24 December at 17:00. We will re-open on Thursday 2 January 2020 at 08:30. The Service Desk will also be closed, but we have an emergency contact in case you need one.

New system helps the University submit eligible staff to the REF

Dec 13, 2019

A new version of the REF Staff Information system was launched on 20 November, helping the REF team to ensure that eligible staff are submitted to the REF with correct and complete data. The project team adopted a unique approach to deliver the system on time under considerable pressure.

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