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Account expiry

Part of the security applied to the network ensures that your account cannot be accessed when you have left employment in the UAS. When your account is created, where possible, we specify an expiry date on the account. After this time you will not be able to log on, although your account, email address and files still exist.

Your account may also be disabled if you have not logged in for an extended period of time. This is usually a precaution on our part, where you may have left and we have not been informed.

If you do find your account is disabled, please contact us to have it enabled. When your account is disabled, you will not be able to access the following services:

  • Webmail
  • Remote Access
  • Secure Remote
  • Any ACN connected PC
  • The Council website
  • FTP Access
  • Sharepoint
  • ImageNow

UAS Service Desk

Telephone: 01223 3(32999)
Email:
Hours: 8:30am to 5pm (Monday to Friday)

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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RSS Feed Latest news

Wi-Fi gets a boost at the Sidgwick Site

Feb 08, 2019

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Call for MCS software requests

Jan 31, 2019

We're now accepting requests for new applications and to upgrade existing applications on the MCS for 2019–2020.

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