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Privacy & Cookies Policy for the University Information Services Email Services (Hermes & PPSW)

Privacy

All accesses to the email systems are logged for the purposes of system administration, bug tracking, usage statistics and to trace misuse. In the case of misuse relevant information may be passed to security teams at other sites as part of an investigation. Otherwise the information is not passed to any third party except as required by law. Logs are kept for 28 days.

The following data is logged for all user accesses: user name, address of calling site or machine, time of session, duration of the session, programs used and commands issued.

In the case of mail logs the sender and recipients of each message are logged.

Cookies

Hermes webmail uses an HTTP session cookie to maintain the integrity of your webmail session and support the use of tabbed browsing with webmail. This cookie expires when your browser is shut down. This is constructed using your current Hermes session ID and a random alpha-numeric value. This cookie is essential for the provision of the service.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Be on the alert for phishing and malware emails

Aug 10, 2020

University email accounts are currently receiving a high number of convincing phishing emails that contain attached files – typically Word documents – or a link to a website prompting the viewer to download a file. If opened, these files lead to a malware infection.

Maximum 1-year validity for TLS/SSL certificates from 1 September

Aug 04, 2020

All Certificate Authorities are required to stop issuing 2-year TLS/SSL certificates from 1 September 2020.

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