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Make sure you have signed out of your Microsoft account on other desktop applications, such as Microsoft Teams, Office applications and other browser windows before you proceed.
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In 'Start by getting the app', select 'I want to use a different authenticator app'.
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Remain on 'Set up your account' while you set up Twilio Authy on your device.
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Select ‘configure app without notifications’.
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Copy the secret key.
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Launch Authy. Select the + sign.
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Paste the code into the box and select 'Add Account'.
- You can then:
- Enter an account name
- Scroll down and choose ‘Microsoft’ from the list
- Make sure the Token length is set to 6-digit
- Save
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Now you'll be invited to add phone verification. You don't need to set this up immediately, but we would recommend doing this in case you lose access to the app.
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Select 'Finished'.
Signing into Teams
The next time you use the Teams desktop app, make sure you're signed in. Look out for a thin notification banner at the top of the application window that asks you to sign in.
Update the settings on your email apps
Managing your multi-factor authentication methods
You can change, remove and update authentication methods at any time by logging in to your University Microsoft account. Find out how to manage your multi-factor authentication settings.
Get help
If you have any queries about MFA or encounter any difficulties, please contact the UIS Service Desk.