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IT Help and Support

University Information Services
 
Read more at: Delegated access to personal mailboxes

Delegated access to personal mailboxes

How to give someone else permission to access your personal Exchange Online mailbox; how to manage the mailboxes you have been given delegated access to.


Read more at: How to access your mailbox

How to access your mailbox

How to access and log in to your Exchange Online mailbox using either the Outlook Web App (webmail), Outlook or other email clients.


Read more at: Alumni email accounts

Alumni email accounts

These instructions apply to alumni setting up their @cantab.ac.uk email addresses after graduation. It also applies to 2018/19 alumni who were provided with an @alumni.cam.ac.uk email address and find it necessary to update their email clients after their email was migrated into the @cantab.ac.uk domain and their email address changed.


Read more at: Set up other email clients

Set up other email clients

These are the generic settings for configuring email clients to access your Exchange Online mailbox.


Read more at: Set up Outlook

Set up Outlook

How to set up the Outlook email client to connect to your University of Cambridge Exchange Online mailbox on your PC, Mac or mobile device.


Read more at: Exchange Online
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Exchange Online

Microsoft's Exchange Online, which includes email, calendar, contacts and tasks, is available to all students and eligible staff in the University. Use the Outlook client or Outlook Web App to access your intergrated email, calendar and tasks, or set up your preferred email client to access just your Exchange Online mailbox.


Read more at: Training resources for Outlook

Training resources for Outlook

These training resources curated by UIS's Digital Literacy team will help you get started with Outlook desktop and web applications.


UIS Service Desk

UIS Service Status

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...