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Setting up eduroam: macOS

How to set up eduroam on a Mac PC or laptop running macOS X 10.8 or later

These instructions are for configuring eduroam for macOS Mountain Lion (10.8) to Mojave (10.14). You must be running 10.8.5 or later to use eduroam. Before you begin, make sure you're in a location where the eduroam wireless network is available, have your @cam email address handy and have collected your network access token from the UIS token page.

 

 

If you are updating or replacing your eduroam setup, remember to remove the old profile first.

Go to System Preferences, select Profiles, select your current eduroam profile and click the minus button to remove it.

After you have removed the profile, you'll need to use an alternative network connection – for example, a 3G/4G mobile connection, Ethernet connection or the University's Wi-Fi by selecting UniOfCam and signing in with your password for Raven. You can then follow the rest of the instructions below.

If you don't see an old profile, you can skip this step and follow the rest of the instructions below.

 

1

Download this eduroam profile.

 

2

Double click the downloaded file (eduroam.mobileconfig). System Preferences will open and ask if you want to install the profile. Click Continue.

macOS Step 2

 

3

Click Continue to import the "University of Cambridge Wireless Service Root CA".

macOS Step 3 

Bullet4

For the username, enter your @cam email address in the format CRSid@cam.ac.uk. For the password, enter the 16-character network access token you collected from the UIS token page. Then click Install.


user settings screen

 

5

If prompted, enter the password you use when logging into your Mac to approve the profile installation.

prompt for Mac administrator  name and password

 

6

Once the profile installation is complete, click the Show All button and then choose the Network Preference pane.

Highlight Wi-Fi and click the Advanced button. Drag eduroam above UniOfCam in the list of wireless networks so that it becomes the preferred choice. Click OK.

Mac screenshot of ordering Wi-Fi

 

 

 

7

Go to Applications > Utilities and open Keychain Access

eduroam trust keychain access

 

8

Select the System Keychain.

eduroam trust keychains

 

9

Double-click the University of Cambridge Wireless Service Root CA certificate to show the information panel.

eduroam trust certificate

 

10

Open the Trust drop-down menu.

  • Set "When using this certificate" to "Never Trust" (this will reset the settings below to also read "Never Trust").
  • Set "Extensible Authentication (EAP)" to "Always Trust".

The "When using this certificate" setting will now change to "Use Custom Settings".

Once you have made these changes, your settings should look like this:

eduroam trust trust settings

11

Close the Information panel and, when prompted, enter your admin user password to confirm and save the changes.

eduroam trust auth

12

Close Keychain Access.

Congratulations! You should now be able to connect to eduroam. If you get an error saying that authentication has failed, double-check the above steps.

Need help?

If you're still unable to connect, contact the  for help.

UIS Service Desk


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