skip to primary navigationskip to content

IT Help and Support

University Information Services

Studying at Cambridge

 

Setting up eduroam: iOS

How to set up eduroam on a mobile device running iOS

These instructions are for configuring eduroam for iOS devices such as iPhones and iPads. Before you begin:

Then follow these steps:

1

Download this mobile configuration file using the Safari browser. Other browsers won't work. When prompted, tap 'Allow' to confirm the download. You'll see screens like this:

1a. Download Profile 1b. Download Complete

 

 

2

Open 'Settings', then tap 'General', scroll down to 'Profile' and tap it. Then tap the eduroam profile.

2. Profile in Settings

 

3

Check the details and tap 'Install' in the top right corner.

3. Check Profile and Install

 

4

Read the certificate warning, and click 'Install' again.

4a. Certificate Message 4b. Certificate Install

 

5 

When asked to enter a username, enter the username of the network access token you created on the UIS Token page for this device in the format CRSid+device@cam.ac.uk. For example:


Then tap 'Next'. 

 

6

When asked for a password, enter the password for the network access token you created for this device on the UIS Token page.

6. Enter token

 

7

You'll see this screen confirming that the profile has been installed. Press 'Done'.

7. Finished Profile install

 

7

To make sure your device doesn't connect to UniOfCam instead of eduroam, go to Settings and then Wi-Fi (it might be under Settings, General, Network and Wi-Fi on older versions of iOS) and click the 'i' symbol to the right of UniOfCam. Then make sure that 'Auto-Join' is off, like below:

8. Remove UniofCam AutoJoin

Your device should now automatically connect to the University's Wireless Service via eduroam whenever an access point is in range. If it doesn't work, double check the above steps – particularly making sure your entered the user name and password correctly.

Need help?

If you're still unable to connect, contact the for help.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Wireless Service unavailable 08:00–09:00 Tuesday 7 July

Jul 02, 2020

The University Wireless Service will be unavailable between 08:00 and 09:00 on Tuesday 7 July while we apply an essential software upgrade. During this period, users will be unable to connect to eduroam, the UniOfCam guest system and local SSIDs.

Retirement of UIS Windows Software Update Service (WSUS) on 30 June

Jun 26, 2020

We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.

View all news