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Setting up eduroam: Android

How to set up eduroam on a mobile device running Android

Before you begin, make sure you're in a location where the eduroam wireless network is available, have your @cam email address handy and have collected your network access token from the UIS token page.

These instructions were written using a device running Android 8.

 

1

Install the 'eduroam CAT' app.

android eduroam cat in Play Store

 

2

Give the eduroam CAT app location and storage permissions.

  • Open Settings Android settings icon and select 'Apps'.
  • Find and select 'eduroamCAT' in the list.
  • Select 'Permissions'.
  • Make sure that the app has permissions for both Location and Storage.
  • Exit 'Settings'.

3

Uninstall existing eduroam configuration. If you do not already have eduroam configured then you can skip this step.

  • Open Settings Android settings icon and select 'Wi-Fi'.
  • Press and hold on 'eduroam' until a pop-up box appears.
  • Choose 'Forget network' and leave the settings screen.
  • If you do not see 'Forget network' as an option then your device does not have any configuration for eduroam, you can move onto Step 4.

4

You will need to be connected to the internet to complete this process - your device may automatically try to join the UniOfCam wireless network if that is available; check your notifications for a log-in prompt and complete that process using your CRSid (eg xyz123) and Raven password. Or use a different wireless service, or mobile data (3G/4G) if available on your device.

Use the 'eduroam CAT' app to install the 'University of Cambridge' profile.

  • Open the newly installed 'eduroam CAT' app.
  • If prompted, allow the app access to your device's location.
  • You will see a list of 'Nearby Configs'. If you see 'University of Cambridge' listed here, select it.
  • If 'University of Cambridge' is not in the list then select 'Manual Search' from the bottom of the list and search for it. If you can't find it, please ensure your device's location services are turned on. If you're still having difficulty, try searching via the eduroam website instead.
  • If prompted allow the app permission to access photos, media and files. This is required so that the necessary security certificate can be installed.
  • You will then be presented with a summary of the configuration file.

android eduroam cat profile summary

  • Select 'Install' and when prompted confirm that you are sure by selecting 'Yes'
  • For the 'username', type in your @cam email address in the format CRSid@cam.ac.uk, this must be lowercase - watch out as some devices will automatically capitalise the first letter.
  • Type in your network token in the password field. If you do not have your network token, you can collect it at the UIS token site.
  • Select 'Install'
  • If at this stage you receive an error saying that a Screen lock is required then you will need to set one (even if only temporarily while completing this process) - go to Settings -> Security -> Screen lock (or similar) and set a PIN, Pattern or other authentication mode. Once this is done the app should successfully complete the installation of the certificate (you will be prompted for the new Screen lock authentication details).
  • The app will now run a series of checks. If configuration is successful you will see 6 green ticks along with the messages 'Profile installed' and 'Status:CONNECTED to SSID "eduroam"'

android eduroam cat installed

  • Check that you are connected to eduroam by opening Settings -> Wi-Fi and looking for 'Connected' under eduroam
  • If all is well then you can close the 'eduroam CAT' app.
  • We have had reports that, in a minority of cases, removing the app once configuration is complete has also removed the profile and therefore the connection to eduroam has been lost. If you decide to remove the app and you then lose connection you will need to reinstall it and reconfigure the profile following the steps above (some versions of Android appear to require the app to remain installed).

Your device should now automatically connect to the University's Wireless Service via eduroam whenever an access point is in range.

If it doesn't work, double check the above steps – particularly making sure your user name and password are correct. You can also try to configure your Android device manually.

If you're still unable to connect, contact the  for help.

Getting help


UIS Service Desk
General support queries

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University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

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