skip to primary navigationskip to content

IT Help and Support

University Information Services

Studying at Cambridge

 

Wireless services: eduroam Wi-Fi

How to set up and use the University of Cambridge Wireless Services via eduroam

Staff and students can access the University's free Wi-Fi network by connecting to eduroam. You'll only need to set this up once and you'll stay connected to the network around Cambridge and in thousands of participating locations in 70 countries worldwide.

How to set up eduroam

Setting up eduroam takes a few steps, and sometimes involves installing a 'token' or 'profile' on your device, but it's well worth the effort in terms of the time it will save you in the long run.

1 Make sure you're online – for example, via UniOfCam or a wired connection.
2 Create your network access token on the UIS Tokens page.
3 Follow the instructions for your operating system:

Desktops and laptops

Linux Mac OS X Windows
Linux macOS Windows

Phones and tablets

Android Chrome OS Mac OS X Windows
Android Chrome OS iOS Windows Phone

Other devices

A set of generic instructions is available that could help you to configure other devices.

How to connect devices that can't use eduroam

You can connect personal devices that can't log in via eduroam – such as media streaming devices like Apple TV, smart speakers like Amazon Echo and printers – by setting them up on UniOfCam-IoT.

Connect personal devices to UniOfCam-IoT >

Having problems?

If you're experiencing difficulties setting up or accessing your Wi-Fi connection, working through our troubleshooting tips may help you to resolve or diagnose the problem.

Wi-Fi troubleshooting >

Managing your network access tokens

A Network Access Token is a combination of username and password that you can use to connect to the eduroam Wi-Fi network or the UIS Virtual Private Network. University staff and students can create new tokens and manage their existing tokens via the UIS Network Access Tokens website.

Find out more about managing network access tokens >

Visitors

If you are a visitor to the University, you'll need to set up eduroam access at your home institution before you arrive in Cambridge. If you are a short-term visitor to a University Department or College, your host institution may be able to issue you with a ticket to access the UniOfCam wireless service. Consult your host institution as to whether this is possible and where you will be able to use the facility.

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Raven maintenance on 18 January 2021

Jan 11, 2021

We’ll be carrying out some maintenance on Raven from 12:00 to 13:00 on Monday 18 January 2021. The process of signing into some services, such as Google G Suite@Cambridge may be slow or temporarily interrupted during this period.

Adobe Flash Player has reached end-of-life

Jan 06, 2021

Adobe has announced that it no longer supports Flash Player and will block Flash content from running in the browser plug-in from Tuesday 12 January 2021.

View all news