skip to primary navigationskip to content
 

Renewal process

You are strongly advised to make your own arrangements to ensure that your certificates are renewed in good time. Failure to do so will result in visitors to your site receiving confusing security warnings and possibly being unable to connect at all.

At present, certificates must be replaced when they expire. We regret that it is not possible to renew UIS-issued certificates. If your existing certificate is due to expire within the next few days or weeks, please apply for a new certificate. This new certificate's expiry date will be based on its date of issue (not from the expiry date of the certificate being replaced).

See 'Application process and charges' for instructions on how to apply. A 'Certificate Signing Request' (CSR) will be required, which can based on the server's existing keys or on new keys, though best practice is to generate a new key pair for each renewal.

Last updated: April 2019

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

View all news