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Getting started

A wiki is a collaborative web site, set up to allow users to edit and add content via their web browser. Wikis are often used to share knowledge and information in a group.

The University Information Services (UIS) Managed Wiki service is available to groups who wish to have their own wikis within a managed service. Wikis are available to University institutions, sub-institutions and similar groups, such as established research groups. They may also be used for groups and research projects that span institutions.

Use of wikis in the Managed Wiki service is subject to the Information Services Committee rules and guidelines.

A wiki name will be in wiki.cam, of the form http://wiki.cam.ac.uk/wikiname. For example the Raven Support wiki is http://wiki.cam.ac.uk/raven/. Wiki managers may choose their own wikiname, note that this is subject to approval by the UIS.

For users within the University of Cambridge access to a wiki is generally controlled by Raven authentication. It is also possible to choose to make the wiki world-readable (i.e. the contents are public), while restricting write access to a specific group.

Wiki managers must be University of Cambridge staff or, exceptionally, research students. Students require vouching for by a member of staff. Wikis will be cancelled on the departure (account cancellation) of the last manager; if managers want the wiki to continue they must arrange to have another manager added before they leave.

The UIS Managed Wiki service is based on Mediawiki, with some local modifications. Mediawiki is the software used by the wiki encyclopedia Wikipedia. UIS Managed Wikis are 'vanilla' - extra plugins or extensions cannot be installed.

There is no charge for a managed wiki up to a size limit of 500 Mbytes for the wiki directory. Larger wikis may be allowed by arrangement and may be subject to a charge. There is a limit on individual files of 10 Mbytes. Queries about the Managed Wiki service may be made to our Service Desk.

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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