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Staying safe online

Unfortunately, not everything on the internet is what it seems. Our handy online guide describes the most common types of scam used against students and staff at the University, and offers tips on how to avoid them. It includes sections on phishing, fake websites and passwords, malware, social media profiling and scams targeted towards new students.

 Read the guide

Online cyber security training

We've created a Moodle course that contains a series of short films and quizzes explaining different online safety issues, with lots of helpful hints and tips.

 Enrol in the course (you'll be redirected to Moodle, and will need to log in)

Anti-virus software

All students and staff of the University and Colleges are entitled to a free copy of the McAfee anti-virus software. This licence can also be freely used on staff home computers.

 Find out more

Incident reporting

Everyone can contribute towards improving cyber security by reporting IT incidents. These can take many forms, such as accidentally disclosing your password to a fake website, a personal data breach, suspected malware on your device or receiving a phishing email.

 Find out more

Cambridge Computer Emergency Response Team

The Cambridge Computer Emergency Response Team (CamCERT) co-ordinates the response to security incidents across the University. They provide advice, guidance and technical support, drawing upon a wide range of contacts and sources of information. This service is free to all students and staff.

 Find out more

University Card

The University Card is used to identify students and staff, as a 'key card' to gain access to most University buildings and for Library services. Find out more about how to apply for a card, card replacements and contacting your local card representative.

 Find out more

Information for institutions and IT staff

Find out more about UIS's cyber security services, initiatives and pilot schemes, including the Cyber Security Maturity Model, the Intrusion Prevention System, the Managed Firewall Service and the GDPR Systems Checklist.

 Find out more

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks