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University Information Services

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Unix support

Unix Support provide support for Unix system administrators within the University and its related institutions in the form of advice and help (by e-mail or visit). We also provide certain network services, courses, online documentation and vendor contact.

System Administrators should contact their Relationship manager in the first instance.

  • Telephone: +44 (0)1223 334728 (or 34728 on the University exchange) Please use e-mail if at all possible.

If your machine has crashed, your data has gone missing and your dumps are corrupted, don't panic; you aren't alone.

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

UIS Christmas closure 24 December 2019 to 2 January 2020

Dec 13, 2019

UIS, including the UIS Service Desk and Reception in the Roger Needham Building will be closed for Christmas and New Year from Tuesday 24 December at 17:00. We will re-open on Thursday 2 January 2020 at 08:30. The Service Desk will also be closed, but we have an emergency contact in case you need one.

New system helps the University submit eligible staff to the REF

Dec 13, 2019

A new version of the REF Staff Information system was launched on 20 November, helping the REF team to ensure that eligible staff are submitted to the REF with correct and complete data. The project team adopted a unique approach to deliver the system on time under considerable pressure.

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