skip to primary navigationskip to content
 

About the TechLink Scheme

The TechLink scheme is provided by University Information Services for IT professionals and staff providing IT support in Colleges, Departments and University-related institutions.

Access to the scheme is restricted to known supporters of IT throughout the University and its Colleges. In practice this is people who support other users and solve their IT problems, for at least part of their normal work (the scheme is not solely intended for IT professionals).

Scheme members are made known to the UIS Service Desk so that appropriate support can be provided to those that support others.

As part of the scheme, UIS organises TechLink Talks, which are briefing sessions and workshops on particular issues of interest to the IT community.  Complementing these talks are some Reports and Materials (cam-only).

Scheme members will automatically be enrolled in the IT Support mailing list used to keep support staff informed of developments, and to allow distribution of appropriate information amongst the IT community. There is a separate mailing list for those who want to receive UIS downtime notifications by email.

Optionally, for IT support staff who wish it, we can direct to them personally by name any people in their institution who have problems which fall outside the scope of the UIS Service Desk and are more appropriately dealt with by local support staff.

Filed under:

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Microsoft Teams deployment update

Feb 28, 2020

UIS’ recent Collaboration Tools Strategy identified Microsoft 365 as a solution that met the needs of many University users and UIS has embarked on a project to deploy and encourage adoption of the collaboration tool, Teams.

The Network Access Tokens system to gain new features in March

Feb 28, 2020

We’re launching a new version of the UIS Network Access Tokens system on Tuesday 10 March that includes several often-requested features and improves security. Users will be able to create a separate token for each device, and IT staff will be able to create tokens for shared institutional devices.

View all news