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Institution Support Service (ISS) federated desktop

Institutions who are covered by an Institution Support Service agreement  are entitled to subscribe to desktop imaging. It is charged for at cost-recovery rates (which are reviewed annually by UIS and are subject to VAT where applicable). The following are available:

  • Preconfigured Windows 7* and Office 2013* automatic installation.
  • Preconfigured Mac Mavericks (10.9) and Office 2011* automatic installation.

*CALs and Licences to be purchased by Institution.

For more information on this service, or to discuss possible requirements please contact

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
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Raven maintenance on 18 January 2021

Jan 11, 2021

We’ll be carrying out some maintenance on Raven from 12:00 to 13:00 on Monday 18 January 2021. The process of signing into some services, such as Google G Suite@Cambridge may be slow or temporarily interrupted during this period.

Adobe Flash Player has reached end-of-life

Jan 06, 2021

Adobe has announced that it no longer supports Flash Player and will block Flash content from running in the browser plug-in from Tuesday 12 January 2021.

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