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Institution Support Service (ISS) federated desktop

Institutions who are covered by an Institution Support Service agreement  are entitled to subscribe to desktop imaging. It is charged for at cost-recovery rates (which are reviewed annually by UIS and are subject to VAT where applicable). The following are available:

  • Preconfigured Windows 7* and Office 2013* automatic installation.
  • Preconfigured Mac Mavericks (10.9) and Office 2011* automatic installation.

*CALs and Licences to be purchased by Institution.

For more information on this service, or to discuss possible requirements please contact

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
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Retirement of UIS Windows Software Update Service (WSUS) on 30 June

Jun 26, 2020

We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.

The University Card Service will reopen with a limited service on Wednesday 1 July

Jun 25, 2020

The University Card Service is preparing to reopen on Wednesday 1 July, following the easing of lockdown restrictions.

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