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IT Help and Support

University Information Services


Although ArcGIS is not available to download, some online resources and modules are available to students. To be given access, please email with your CRSid.


Software that is freely available to students on the Academia website includes:

  • Atlas.ti – Mac and Windows
  • EndNote
  • National Instruments – Windows, MacOS and Linux licences available
  • Nvivo - licences are free for students to download, research licences are also available but these must be paid for
  • MatLab – download the software from Mathworks

Adobe applications are also available, but these are paid-for.


Cambridge Engineering Selector

Resources for students, including downloads at



Available from the Economics IT website:



QGis is open-source software and can be downloaded from

Please accept the default options for both the Windows and Mac installations.

UIS Software Distribution

Visit – log in and select 'Personal' to see the software available, including:

  • Mindview
  • SPSS

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...