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IT Help and Support

University Information Services


Although ArcGIS is not available to download, some online resources and modules are available to students. To be given access, please email with your CRSid.


Software that is freely available to students on the Academia website includes:

  • Atlas.ti – Mac and Windows
  • EndNote
  • MatLab – download the software from Mathworks
  • National Instruments – Windows, MacOS and Linux licences available

Adobe applications are also available, but these are paid-for.


Cambridge Engineering Selector

Resources for students, including downloads at



Available from the Economics IT website:



QGis is open-source software and can be downloaded from

Please accept the default options for both the Windows and Mac installations.

UIS Software Distribution

Visit – log in and select 'Personal' to see the software available, including:

  • Mindview
  • Nvivo
  • SPSS

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

Changes to the way you log in to Qualtrics from 28 June

18 June 2021

In order to improve security, the way you log in to your Qualtrics account is changing on 28 June . When you log in, use your username with the format , and your Raven password. If your current Qualtrics username is not in the format , please let us know and we can guide you through the...

University Wireless Service essential maintenance schedule June–July 2021

18 June 2021

The University Wireless Service will be undergoing essential maintenance during June and July. Tuesday 29 June The Wireless Service RADIUS servers will migrate to new servers between 08:00 and 09:00. The change should be seamless, but services supplied by University Wireless, and institutional-proxied connections should be...

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old, unsupported media files from the University’s Streaming Media Service (SMS) because the system is approaching its maximum storage capacity. The original high-quality ‘master’ copies will be retained. Deleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.