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IT Help and Support

University Information Services


Although ArcGIS is not available to download, some online resources and modules are available to students. To be given access, please email with your CRSid.


Software that is freely available to students on the Academia website includes:

  • Atlas.ti – Mac and Windows
  • EndNote
  • National Instruments – Windows, MacOS and Linux licences available
  • Nvivo - licences are free for students to download, research licences are also available but these must be paid for
  • MatLab – download the software from Mathworks

Adobe applications are also available, but these are paid-for.


Cambridge Engineering Selector

Resources for students, including downloads at



Available from the Economics IT website:



QGis is open-source software and can be downloaded from

Please accept the default options for both the Windows and Mac installations.

UIS Software Distribution

Visit – log in and select 'Personal' to see the software available, including:

  • Mindview
  • SPSS

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: However, the 'Sign in' screen you'll be directed to will look slightly different,...