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The information in an email's header is invaluable when trying to investigate phishing and malware scams, so it is important that you include all this information when you report suspicious emails to the UIS Service Desk.

To forward an email including the full internet headers...

  1. Open the message in its own window.
  2. More > Forward as Attachment [Ctrl+Alt+F]:

    Outlook 2016 FAA
     

  3. Forward the email to the .

 

Viewing the full internet header information

  1. Open Outlook 2013.

  2. Double click the message to open it:

    Outlook 2013 01

  3. From the main menu, click File:

    Outlook 2013 02

  4. In the Info section, click Properties:

    Outlook 2013 03

  5. Copy the text in the Internet headers field - this is your message’s mail header information.

    Outlook 2013 04

  6. Paste this information, along with the contents of the original email, into a new message and send to

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

University Wireless Service maintenance on Tuesday 13 December

8 December 2022

The University Wireless Service will be undergoing maintenance between 07:30 and 09:00 on Tuesday 13 December, while we apply an urgent security software patch. We’re not anticipating any disruption to the service during this maintenance period, but it should be considered to be at risk. If you have any queries, please...

Free AWS and RONIN cloud learning/support for researchers

7 December 2022

Following the launch of the UIS-managed AWS and AWS with RONIN services for researchers, we’re now able to provide more user support: AWS ‘Office Hours’ free AWS consultancy In collaboration with Amazon, UIS has started an "Office Hours" program. An AWS Solutions Architect will be available for an hour a week to answer...

University Wireless Service maintenance 7am to 8am on Saturday 3 December

2 December 2022

The University Wireless Service will be undergoing essential maintenance at 7am to 8am on Saturday 3 December while we apply a system software patch. This is an important update to the Wireless Service controllers to improve the service. There will be an interruption to service during this period. Users may be unable to...