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The information in an email's header is invaluable when trying to investigate phishing and malware scams, so it is important that you include all this information when you report suspicious emails to the UIS Service Desk.

To forward an email including the full internet headers...

  1. Open the message in its own window.
  2. More > Forward as Attachment [Ctrl+Alt+F]:

    Outlook 2016 FAA
     

  3. Forward the email to the .

 

Viewing the full internet header information

  1. Open Outlook 2013.

  2. Double click the message to open it:

    Outlook 2013 01

  3. From the main menu, click File:

    Outlook 2013 02

  4. In the Info section, click Properties:

    Outlook 2013 03

  5. Copy the text in the Internet headers field - this is your message’s mail header information.

    Outlook 2013 04

  6. Paste this information, along with the contents of the original email, into a new message and send to

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
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Latest news

Lecture capture (Panopto) public video sharing options to be disabled

5 August 2021

We are disabling the public video sharing options in Panopto, the University’s online platform for lecture capture and educational videos, to protect the University from unintended additional costs. No videos will be lost as a result of this change, but you will need to download any videos that you wish to continue to...

Turnitin maintenance: Saturday 14 August 16:00–18:00

4 August 2021

Turnitin will be undergoing essential maintenance on Saturday 14 August during 16:00–18:00 BST. Please be aware that submissions or grading for Turnitin Assignments in Moodle will not be possible during this time. We therefore advise that submission deadlines are set outside this maintenance window. Follow @TurnitinStatus...

Easier way for Departments and NSIs to get ‘bolt-on’ Office 365 licences for staff

4 August 2021

It will be quicker, easier, and cheaper to for Departments to get bolt-on product licences to add to individual users’ Office 365 licences from 1 October 2021. The new process will apply to individual licences for products such as Visio, Project and PowerBI that are not included under the Microsoft EES Agreement. UIS will...