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The information in an email's header is invaluable when trying to investigate phishing and malware scams, so it is important that you include all this information when you report suspicious emails to the UIS Service Desk.

To forward an email including the full internet headers...

  1. Open the message in its own window.
  2. More > Forward as Attachment [Ctrl+Alt+F]:

    Outlook 2016 FAA
     

  3. Forward the email to the .

 

Viewing the full internet header information

  1. Open Outlook 2013.

  2. Double click the message to open it:

    Outlook 2013 01

  3. From the main menu, click File:

    Outlook 2013 02

  4. In the Info section, click Properties:

    Outlook 2013 03

  5. Copy the text in the Internet headers field - this is your message’s mail header information.

    Outlook 2013 04

  6. Paste this information, along with the contents of the original email, into a new message and send to

UIS Service Desk

UIS Service Status

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...