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The information in an email's header is invaluable when trying to investigate phishing and malware scams, so it is important that you include all this information when you report suspicious emails to the UIS Service Desk.

  1. Open the mail message by double clicking the sender's name:

    Eudora 01

     

  2. Click on the Blah, Blah, Blah icon to reveal full headers.

    Eudora 02

     

  3. Copy all the header information from this window...

    Eudora 03
     

  4. ...and Paste it into a new email and send to the .

 

Note: To turn off full headers, click on the Blah, Blah, Blah icon again.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

University Wireless Service maintenance 7am to 8am on Saturday 3 December

2 December 2022

The University Wireless Service will be undergoing essential maintenance at 7am to 8am on Saturday 3 December while we apply a system software patch. This is an important update to the Wireless Service controllers to improve the service. There will be an interruption to service during this period. Users may be unable to...

Moodle stabilisation

30 November 2022

Moodle, the University’s virtual learning environment, will be moved to a Catalyst-managed Moodle hosting service during December and January. Each migration will result in up to a single day’s downtime for the Moodle being migrated, with users unable to access the Moodle. The Assessment Moodle will be unaffected. The...

DS-Print: Resolved - difficulties purchasing Common Balance credit

22 November 2022

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.