To forward an email including the full internet headers...
- Open the message in its own window.
- More > Forward as Attachment [Ctrl+Alt+F]:
- Forward the email to the UIS Service Desk.
Viewing the full internet header information
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Open Outlook 2010.
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Double click on your message to open it.
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From the main navigation, click File:
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In the Info section, click Properties:
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Copy the text in the Internet headers field - this is your message’s mail header information: